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28 Apr 2023  |  Global  |  Customer Research
Contact Center Digital Transformation in the Healthcare Industry: A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
Patients are consumers and expect excellent customer service for every product and service they buy. Patients invest in their health and set self-care management goals and play an active role in attaining health services. Improving a patient’s experience with digital solutions that give them more power is becoming the norm. These solutions include ...
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02 May 2023  |  North America  |  Frost Radar
Frost Radar™ on the Global Smart Water Metering Market
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Water utilities across the globe are exploring new solutions to adapt to climate change, this has driven decision makers to implement water conservation policies which specifies the need to reduce leaks and holistically reduce Non-Revenue Water (NRW). Smart water meters are the tool of choice for water utilities to reduce leaks and NRWas it ensures...
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Special Price $3,712.50 save 25 %
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16 Jan 2024  |  Global  |  Frost Radar
Frost Radar™: Software Supply Chain Security, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
As businesses digitize, the uptake of applications has been inevitable. Digital transformation has boosted the demand for innovation among software producers and software development life cycle (SDLC) developers in order to meet business goals. As a result, software producers are either migrating their services, assets, and applications to cloud en...
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21 Feb 2024  |  North America  |  Market Research
Global Growth Opportunities in the Electric Transit Bus and Coach Market, 2030
Europe, North America, and India Will Experience a Resurgence of the Industry
Emission regulations, battery price drop, the emergence of low emission zones, purchase subsidy, and tax exemptions will drive electric bus growth across the world. The growing adoption of electric transit buses has opened the path for global sourcing and supply of alternate powertrain buses. The industry is fertile ground for strong collaborations...
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29 Jul 2024  |  Global  |  Frost Radar
Frost Radar™: Cloud Contact Centers in Latin America, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
This Frost Radar reveals the positioning of key companies in the Latin American cloud contact center as a service (CCaaS) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or oth...
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19 May 2025  |  Global  |  Market Research
CX Leaders Navigate Disruption in a New Era of Customer Contact
Analyst Perspectives from Frost & Sullivan’s 2025 Customer Contact East MindXchange
The 21st Annual Customer Contact East 2025 MindXchange provided valuable insights into navigating the evolving customer experience (CX) landscape. This year’s key takeaways emphasize the importance of returning to basics to preserve a company’s core essence amid ongoing digital transformation, geopolitical chaos, and technology disruption. Think of...
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04 Nov 2019  |  North America  |  Market Research
Global Laboratory Products Purchasing Trends, 2019–2020
An End-user Perspective on Laboratory Spending Reveals Modest 2020 Budget Increases Following Healthier 2019 Spending
Readers of one of Frost & Sullivan’s media partners were invited to participate in an online survey in September 2019 that centered around the state of their laboratories in 2019 and their expectations for 2020. Frost & Sullivan has conducted similar studies among the same targeted respondents since 2012. Where applicable, the study presents year-o...
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19 Dec 2019  |  Asia Pacific  |  Market Research
The Application of Blockchain in Southeast Asian Countries, Forecast to 2023
Blockchain Market is Projected to Grow at a CAGR of 81% Globally from 2018 to 2023
Blockchain, which is a decentralized digital database, supports participants when they confirm their transactions without the need for a central authority to approve/accept the transaction. Although this technology has been recognized mainly by digital currencies such as Bitcoin and other cryptocurrencies, it has several other applications in diffe...
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24 Dec 2019  |  Europe  |  Market Research
Strategic Analysis of Electric Vehicle (EV) Ecosystem in the United Kingdom, 2018–2025
Introduction of WLTP and Removal of Incentives for PHEVs Have Resulted in a Decline in EV Sales in H1 2019
The automotive industry is rapidly evolving in terms of technology, as well as tackling environmental issues. Electric vehicles (EVs) have been introduced as a clean energy initiative, as they have low or zero emissions and have come a long way to becoming an integral part of OEMs’ business strategies. Automakers are creating separate EV business u...
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22 Jan 2020  |  Global  |  Market Research
All-Electric Satellites Market, 2020
The Evolving All-Electric Satellite Segment Promises Extended and Enhanced Missions at Low Costs
The satellite industry is observing a steady uptake of all-electric satellites as established operators prefer these platforms for their new and replacement missions. While it is not a complete migration, the rise in uptake of electric propulsion capabilities at the satellite platform level is resulting in a mix of conventional, hybrid, and all-ele...
$1,500.00
Special Price $1,125.00 save 25 %