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The impact and momentum of artificial intelligence (AI) on the customer experience (CX) industry are profound. It's a rapidly changing environment, enabling a massive wave of innovation across business and industry. Frost & Sullivan clients are actively seeking AI technology expertise and solutions that can enhance their customer experience (CX) ca...

28 Jun 2018  |  North America  |  Market Research

North American Energy Saving and Performance Contracting Market, Forecast to 2024

HVAC and Lighting Will Be the Primary Pillars of the Market by 2024

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The North American energy saving and performance contracting market is currently in the growth stage and is expected to witness healthy growth between 2017 and 2024. The market is expected to grow at a CAGR of 7.34% between 2017 and 2024. A high rate of growth is due to the government support and policy initiatives toward energy performance contrac...

The emergence of generative AI (GenAI) has sparked intense global interest in AI and how it can help improve customer experience (CX). Several factors drive interest in GenAI, including its positive impact on making conversational AI faster and smarter, enabling critical applications, including personalization at scale, improved self-service capabi...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) highlights breakthrough innovations across conversational AI, multimodal intelligence, edge computing, wearable tech, spatial analytics, and enterprise AI platforms. Notable developments include AI-powered multi-agent orchestration for enterprise workflows, ...

Data centers are core to digital transformation. Enterprises across various industries are outsourcing their data operations to third-party colocation service providers, whose competitive edge is determined by their capacity to scale, ensure an ample power supply, implement efficient cooling infrastructure, and provide robust network connectivity. ...

AI-powered molecular diagnostics is an emerging and moderately fragmented industry that includes molecular diagnostics companies, precision medicine platforms, sequencing specialists, AI-driven analytics providers, and disease-focused biotechnology companies. No single company has dominated, presenting opportunities for innovation. There has been a...

Healthcare interoperability, the ability of different healthcare systems and applications to seamlessly exchange and use patient health data, is critical to advanced, precise, and personalized healthcare. Data interoperability is crucial to advanced, precise, and personalized healthcare; however, achieving interoperability has been a significant ch...

The discovery of new drug targets for diseases with unmet medical needs has long been hindered by the complexity of processing and interpreting massive volumes of biological data. The increasing volume and veracity of clinical and research data compels the use of enabling tools and technologies, such as cloud computing, AI, machine learning, natura...

Data has been an integral component of any enterprise’s business operations, regardless of sectors, sizes, and maturity. The adoption of cloud, big data, and GenAI has made data grow exponentially in terms of velocity, volume, and value. Enterprises have been using multiple data security solutions to protect their data amid this rapidly evolving la...