Search results for: 'distributed d2cb of service'

Agent Performance Optimization (APO) is a set of contact center applications that seek to increase agent effectiveness, reduce workforce costs and improve service levels. This research service looks at market trends, drivers, and restraints for the North American agent performance optimization (APO) market, with particular emphasis on quality monit...

The research service from slides 1 to 148 critically analysed the unified communications market in South Africa. The study provides an overview of the African and South African unified communications markets, industry challenges and market forces, market sizes, pricing and marketing strategies, opportunity analysis, industry best practices and stra...

This study covers a variety of services and applications based on the use of automatic speech recognition (ASR) and text-to-speech (TTS) technologies. The value proposition of these services lies in providing users with voice access to Web-based content or other types of data applications. The voice Web and voice access to data services and applica...

This market insight discusses Israeli unmanned aerial system (UAS) companies and their marketing of UAS and UAS-related systems worldwide. The domestic market for Israeli UASs is not included in this service because there is little to no competition in Israel for Israeli defense dollars. This market insight provides an executive summary; the serv...

This research service encompasses a comprehensive analysis of minimally-invasive and non-invasive biopsy platforms that enable enhanced tumor profiling, treatment monitoring and precision oncology applications. This service primarily focuses on the use of circulating tumor DNA (ctDNA) circulating tumor cells (CTCs) and extracellular vesicles (EVs),...

06 Apr 2017  |  North America  |  Market Research

Mobile Apps in the North American Trucking Industry, 2016–2017

Trucking Apps Evolving Rapidly to Offer $2 Billion Investment Opportunities by 2020

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Smartphones are not only a gateway for information, they are also increasingly becoming business enablers for the trucking industry. They are driving up efficiency and opening up new opportunities in the trucking ecosystem with a spurt in the growth of dedicated mobile apps for trucking. While only a few drivers attached to large fleets get access ...

The CALA UCaaS market exhibited strong performance in 2019, with double-digits growth in terms of users and high single-digit growth in terms of revenue. Future growth is expected and forecast in the double-digit rates zone, driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technol...

18 Jan 2021  |  Asia Pacific  |  Market Research

Telecoms Industry Insights—Top 10 Carrier Profiles in Asia-Pacific

Ample Opportunities for Telcos in the Consumer and Enterprise Segments to Grow Revenue

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Asia-Pacific (APAC) market trends show significant changes impacting telecommunications service providers. The COVID-19 pandemic is adding pressure on telcos revenues and profit margins, particularly in the consumer segment. In response, they are launching innovative service offerings, including digital solutions for consumers and ICT solutions for...

Australia is one of the most mature data center services markets in the Asia-Pacific region. Despite facing intensifying competition from other countries in the region, including Singapore and Malaysia, the market continues to expand. Growth has been driven mostly by hyperscale cloud vendors, large enterprises, and highly regulated verticals (bank...