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07 May 2021  |  Latin America  |  Market Research
Cloud, Digital, and Omnichannel Drive Contact Center Solutions Market Growth in Latin America and the Caribbean
The Post-Pandemic Scenario will See a Consolidated Hybrid Environment that Creates Opportunities for Vendor Differentiation
2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...
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12 Sep 2025  |  Global  |  Technology Research
Growth Opportunities in Identity and Access Management, Managed Security Services, and AI-Driven Threat Detection & Response
Cyber Security Technology Opportunity Engine
This edition of the Cyber Security Technology Opportunity Engine (TOE) highlights breakthrough innovations across AI-driven threat detection, extended detection and response (XDR), behavioural analytics, deception technologies, and human-centric security platforms. Notable developments include GenAI agents for autonomous threat sweeping, post-quant...
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29 Sep 2015  |  Global  |  Technology Research
Advances in monoclonal antibody therapeutics
Monoclonal antibody therapeutics are being used for treatment of a wide array of diseases, specially in therapeutic areas such as oncology, immunology (including autoimmune and inflammatory diseases, as well as, transplant rejection) and neuroscience. The development of these new molecular agents, successfully directed to specific cellular targets,...
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29 Nov 2016  |  Asia Pacific  |  Market Research
Australian Condition Monitoring Solutions Market, Forecast to 2020
Data-driven Services to Redefine Condition Monitoring by 2020
The end of the mining super cycle in Australia, completion of large LNG project buildouts, and decline in some manufacturing segments have weakened the demand for condition monitoring solutions. However, over the medium and long term, the normalisation of activity in key verticals and the increased demand for data-driven services will sustain growt...
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09 Jul 2015  |  South Asia, Middle East & North Africa  |  Market Research
Madhya Pradesh—Investment Opportunities in the Heart of India
Madhya Pradesh has been a consistently performing state in India in terms of economic growth and is expected to continue to contribute significantly towards the national growth. This study focuses on the potential areas for investments across various sectors in Madhya Pradesh and the state’s ability to support industry growth because of its infrast...
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03 Sep 2009  |  Africa  |  Market Research
South African Security Systems and Services Market - A Voice of Customer Analysis
This research service provides an overview of how customers in the South African security systems and services market select their electronic security equipment as well the related security services. The market was divided into the top five vertical industries within the South African security systems and services market namely: mining, financial s...
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01 Jul 2026  |  Global  |  Market Research
Global Customer Experience Platforms Market (Premise-based and CCaaS), Forecast to 2030
Vendors Race to Monetize AI while Bringing Real-World Benefits to its Clientele
Abstract: The global Customer Experience Platforms market achieved solid growth in 2025, driven by an acceleration of AI-based and advanced capabilities in contact center implementations. As organizations increasingly realize that providing superior CX is fundamental for competitive differentiation, they are responding to growing customer expectati...
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15 Sep 2026  |  Global  |  Technology Research
Growth Opportunities in Workload Identity and Access Management, Non-Human Identity Security, Threat Exposure Management, and Blockchain Security
Cyber Security Technology Opportunity Engine
This edition of the Cyber Security Technology Opportunity Engine (TOE) showcases emerging cybersecurity innovators advancing AI-powered security, identity and access management, data security, threat exposure management, blockchain security, cyber incident response, network protection, and agentic AI security. The edition highlights technologies ad...
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21 Apr 2020  |  North America  |  Market Research
Impact Analysis of ADAS on the US Collision Repair Market, Forecast to 2030
ADAS Technology is Poised to Change the Course of the Market and Open Up Opportunities for Specialized Repair Services
The collision repair market in the United States is at an interesting crossroad. After years of decline due to improving vehicle safety and smart legislation, crashes have been edging up after the recession. Many factors—distracted driving, growth in vehicles in operation (VIO) in a rebounding economy, and increasing congestion, among others—have b...
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08 Oct 2019  |  Latin America  |  Market Research
Future of Brazilian Connected Truck Market, Forecast to 2025
Addressing the Case for Connect Trucks through Fleet Management Systems is Essential to Tackle Pain Points of the Main Industries in the Country
Brazil has a moderately fragmented connected truck market that is served by more than 20 telematics companies, leading OEMs, and over 35 startups that work with commercial trucking and transport and logistics (T&L) industry. The country is going through a challenging period, with the economic recession still impacting truck sales and other industri...
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