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Growth rates for the European customer experience (CX) outsourcing market have declined from the double-digit pace of 2020 and 2021, partly due to economic headwinds such as rising interest rates and fluctuating exchange rates. Moderate growth is expected between 2023 and 2025, with a recovery expected to start in 2026. The introduction of generati...

12 Feb 2024  |  Global  |  Market Research

Growth Opportunities in Heat Transfer Fluids

Strategic Acquisitions and Partnerships Will Prove Key to Business Expansion

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Heat transfer fluids offer significant functional advantages to end users across industries. For instance, they deliver superior thermal management that augments the life of critical industrial machinery and equipment as well as reduces costly plant downtime caused by equipment failure associated with poor thermal management. The development of tec...

01 Mar 2024  |  North America  |  Market Research

Global Orphan Drug Growth Opportunities

Reduced Exclusivity and Increased Competition will Drive Demand for More Efficient R&D and Digital Solutions

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In this study, Frost & Sullivan s Transformational Health team provides critical insights into the global orphan drug (OD) industry and highlights growth opportunities, revenue, regulatory changes, and technology trends influencing growth. Approximately 5% of rare diseases (RDs) have received US FDA approval for a drug, while up to 15% of RDs have ...

Both China and Europe experienced significant growth in LCV and M&HD truck sales in 2023, mainly driven by a low base affect. Other emerging markets faced a challenging year, with India and ASEAN specifically contracting in LCV sales and with LATAM s M&HD truck sales declining substantially in 2023. After a difficult 2022, Chinese OEMs reemerged in...

05 Aug 2024  |  Global  |  Customer Research

Leveraging Advanced Communications and Collaboration Solutions to Improve Workflows in Government Organizations, 2024

Changes in Work Styles and the Need to Improve Services for Citizens Drive Adoption

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The role of government continues to evolve as the needs of citizens and organizations grow and change. The adoption of digital technologies is accelerating the pace of change, placing pressure on governments to rapidly adopt digital technologies to improve the delivery of services for users by creating user-centric communication and collaboration e...

This study provides forecasts for the Asia-Pacific (APAC) customer experience management (CXM) services market from 2022 to 2029. Organizations must prioritize delivering excellent CX as a strategic component for sustained business growth. It is crucial to recognize the significance of superior CX as a competitive differentiator. According to Frost...

The primary goals of this study are to determine implementation plans of interaction channels, applications, and solutions in the contact center environment across industries and to understand purchase trends. It also investigates the factors that influence product selection. Decision-makers and purchase decision influencers of contact centers wer...

The latest issue of Advanced MedTech Technology Opportunity Engine (TOE) ) profiles a wide range of innovations from the advanced medical devices, medical imaging, and diagnostics industry. The issue includes advanced medical devices such as pneumatic compression device, minimally invasive devices, robotic surgery platform, fixation medical device,...

The latest issue of Advanced MedTech Technology Opportunity Engine (TOE) profiles a wide range of innovations from the advanced medical devices, medical imaging, and diagnostics industry. The issue includes advanced medical devices such as drug-eluting biologic envelope, autonomous UV-C disinfection robots, arthroscopic surgical robot, four-dimensi...