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The Thai contact center application market grew by 8.4% and generated $17.8 million in 2017. The market is forecast to see a CAGR of 4.7% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New...

The Vietnamese contact center applications market grew by 3.5% and generated $4.1 million in 2017. The market is forecast to see a CAGR of 4.7% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysi...

22 Jul 2019  |  Asia Pacific  |  Market Research

Asia-Pacific Contact Center Applications Market, Forecast to 2024

Traditional Core Application Segments Decline. Focus on Advanced Applications for Growth

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Key Issues Addressed

The Asia-Pacific (APAC) contact center applications market size is estimated to grow from $636.6 million in 2017 to $701.0 million by 2024, at a Compound Annual Growth Rate (CAGR) of 1.4%. The research service covers the contact center application markets in 14 APAC countries: Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Ze...

This study analyses the strategies, competitive landscape, business models, and future focus areas of original equipment manufacturers (OEMs), telematics service providers, and technology companies in the global automotive embedded telematics services market. This study aims to analyse the telematics services market with a focus on market trends; t...

Digital risk protection (DRP) is a set of cybersecurity procedures that consists of four strategic pillars: mapping out the digital attack surface area, monitoring the threat landscape, mitigating scam and phishing attacks, and managing a comprehensive risk strategy to protect an organization’s external-facing digital assets beyond its network peri...

This study analyzes the total global smart cards market. Demand for contactless smart cards, issuing of more number of Europay MasterCard Visa (EMV) credit and debit cards, government national ID programs, and increased adoption of SIM cards are key market drivers. The market is in a matured stage and will witness slow, yet steady growth worldwide....

Water and wastewater (W&WW) utilities across the globe are increasingly exploring digital solutions to improve their resilience, and economical and environmental sustainability, which have been impacted by factors like water stress, pollution, and climate change. Digitalization through Industrial Internet of Things (IIoT) based smart solutions has ...

Urban water infrastructure in the Asia-Pacific (APAC) region is witnessing enormous investments in order to cater to the needs of the growing population and to address the challenges posed by rapid urbanization, and climate change. Key investments in the region are towards replacement of old pipes, expansion of existing pipe network, water treatme...

Wireless telecommunication operators globally face growth challenges due to rising operating costs, and technical challenges attributed to customer acquisition and retention. To overcome the scenario, mobile network operators (MNOs) constantly invest in technology and collaborate with participants in the value chain to accelerate innovation. As a r...