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In this research service, Frost & Sullivan has assessed the automotive aftermarket in the Asia-Pacific (APAC) region, focusing on Australia, China, Indonesia, Japan, Malaysia, and Thailand. The research service provides an aftermarket overview for 2025, covering automotive aftermarket performance and analyzing various trends influencing demand for ...

Malaysia's facility management (FM) market is transitioning from labor-intensive, compliance-driven service delivery to technology-enabled, outcome-oriented, and sustainability-integrated operating models. Competitive differentiation increasingly depends on providers’ ability to combine integrated FM delivery, digital enablement, energy and ESG cap...

The rapid evolution of enterprise IT environments, driven by cloud adoption, connected devices, and hybrid infrastructure, has rendered legacy perimeter defenses inadequate. Network detection and response (NDR) has become a strategic imperative, providing continuous visibility across network traffic to identify advanced threats that evade endpoint...

Artificial intelligence (AI) is emerging as a foundational driver of global economic growth, with private AI investment shifting from experimentation to industrial-scale deployment. Beyond R&D, investment is increasingly directed toward expanding data center capacity, strengthening semiconductor supply chains, and securing reliable energy infrastru...

The North American managed SD-WAN market continues to gain momentum as enterprises accelerate digital transformation, expand cloud adoption, and prepare their networks for increasingly distributed and AI-driven operating environments. SD-WAN has evolved beyond connectivity, becoming a strategic platform that enables secure, application-aware networ...

07 Sep 2020  |  Europe  |  Market Research

Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020

CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption

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This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...

Smart appliances are appliances connected to the Internet or to the Bluetooth and are controlled or monitored through remote commands using a smartphone, tablet, or any other device. With more than 500 million smartphone users in India, mobile connectivity and availability of easy-to-install applications are drivers for the growth of smart applianc...

Curbsides are becoming the next battleground for cities, primarily because the use of curbside spaces is no longer restricted to parking. They now include eHailing vehicles dropping and picking up customers, delivery vehicles dropping off and picking up packages. Microtransit assets, such as bikes and scooters now occupy the sidewalk. Cities do not...

The Latin American power and energy market is going through a considerable transformation. Renewable energies (RE) are rapidly replacing hydropower and fossil fuels’ dominance in power generation expansion as energy regulations continue to evolve to support decarbonization and decentralization roadmaps, while securing energy access for a projected ...