Search results for: 'CCAAS space'

In 2020, remote work and social distancing norms drove millions of businesses to cancel their brick-and-mortar events and shift to webinars and virtual events as an alternative to connect with distributed audiences. Driven by the long term, sustainable impact of distributed and hybrid work and adoption of digital channels, webinars and virtual even...

22 Nov 2021  |  Latin America  |  Market Research

Argentinian Light Vehicle Leasing Growth Opportunities

Fleet Management Services Enhance Leasing Companies’ Growth Pipeline as a New Product

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Vehicle leasing can be a solution to the growing number of challenges companies face concerning their mobility needs. These include challenges associated with vehicle funding, fleet maintenance, and, more importantly, residual risk handling. Businesses seek to focus on their core products/services and outsource support activities. Mobility is a sig...

01 Nov 2021  |  Latin America  |  Market Research

Brazilian Light Vehicle Leasing Growth Opportunities

The Rise of New Mobility Services is Driving the Growth Strategies of the Market

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Vehicle leasing can be a solution to the growing number of challenges companies face concerning their mobility needs. These include challenges associated with vehicle funding, fleet maintenance, and, more importantly, residual risk handling. Businesses are focused on their core products/services and seek to outsource support activities. Mobility is...

01 Aug 2022  |  Latin America  |  Market Research

Growth Opportunities for Global Subscription Video on Demand (SVOD) Services

COVID-19 Pandemic Marks a New Era for SVOD as Both Market Demand and Competition Intensify

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This study covers the global market for SVOD services that go over the top (OTT), meaning that providers distribute them directly to customers over a public internet connection. The study excludes other means of delivering on-demand content, such as satellite services or internet protocol TV (IPTV). The booming SVOD market presents immense growt...

20 Oct 2022  |  Latin America  |  Market Research

Growth Opportunities in Global Audio Streaming Services

Digital Streaming Platforms Revolutionizing the Consumption of Music, Podcasts, and Audiobooks

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In 2021, the global audio streaming services market earned revenues of $31.35 billion, which is up 18.8% when compared to 2020. Growth in 2021 resulted mainly from the great popularity of audio streaming platforms and subscription models, broader availability of fast-speed connections with low latency (e.g., 5G), expansion of these services to ...

The remote work modality is rapidly becoming the norm among office workers throughout the globe. Remote work is a way to work outside the employer´s premise. One common alternative to on-site work stations is the home office. In this scenario, the employee uses their own house as a workplace, but working from cafes, co-working spaces or any other l...

The overall research objective is to measure the current use and future decision-making behavior toward unified communications and other workforce technologies around the globe, specifically: desktop, room-based and huddle room video conferencing; audio conferencing; web conferencing; IP telephony; team collaboration tools (e.g., Slack); unified co...

The CALA UCaaS market exhibited strong performance in 2019, with double-digits growth in terms of users and high single-digit growth in terms of revenue. Future growth is expected and forecast in the double-digit rates zone, driven by a growing number of offerings in the market, an increasing acceptance of the cloud as a proven modality for technol...

The contact center outsourcing services market in Latin American and the Caribbean (CALA) remain relatively stable in terms of revenue in 2018, compared to 2017. This negative performance was mostly due to automation of a large number of interactions by telecom companies, which was partially offset by solid performances of Colombia, Central America...