Search results for: 'CCaaS latin america'

Brazil remains the most important data center colocation market in Latin America, but hyperscalers are making massive investments in the region as they expand their cloud regions into Chile, Colombia, and Mexico. Data center colocation service providers are aligning their data center designs and services to build value propositions centered on envi...

Globally, the mobile communications industry remains a cornerstone of economic development, social connectivity, and digital inclusion; however, in a developing economy such as Latin America (LATAM), the industry is especially important as it drives innovation in and expands access to an essential service, that is, communications. This study pro...

Latin America is evolving into a promising hub for light commercial vehicles (LCVs). With growing investments from global automotive players, the region is poised for increased output and innovation. Global and Chinese OEMs are intensifying efforts through local assembly, telematics integration, and alternative fuel adaptation to stay competitive a...

Since 2010, Frost & Sullivan has conducted an annual survey involving cloud decision-makers in both information technology and business areas. The purpose of this survey is to understand perspectives, choices, and acquisition strategies of organizations worldwide concerning cloud technologies.In this report, Frost & Sullivan examines and analyzes r...

The Latin American power and energy market is going through a considerable transformation. Renewable energies (RE) are rapidly replacing hydropower and fossil fuels’ dominance in power generation expansion as energy regulations continue to evolve to support decarbonization and decentralization roadmaps, while securing energy access for a projected ...

When hydrogen gained traction in the late 2010s, Latin America was identified as a region with high growth potential. The region already generates a high percentage of its electricity from renewable energy (mainly hydropower), it has significant solar PV and wind potential that could be exploited, and production costs are forecasted to be globally ...

Abstract: The global Customer Experience Platforms market achieved solid growth in 2025, driven by an acceleration of AI-based and advanced capabilities in contact center implementations. As organizations increasingly realize that providing superior CX is fundamental for competitive differentiation, they are responding to growing customer expectati...

In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses perceptions and purchasing decisions regarding software-defined wide area network (SD-WAN) and secure access service edge (SASE). This report examines responses from Latin American (LATAM) businesses of various sizes across vertical...

The Latin American light vehicle industry has been recovering from the COVID-19 pandemic. In 2024, the industry sold 5.2 million vehicles, representing a 7.9% year-over-year (YoY) growth. Although it has yet to reach the 2019 sales figure, it is expected to do so in 2025. This year, the region is expected to sell approximately 5.4 million units, wh...