Search results for: 'MODERN CLOUD COMMUNICATIONS EMPOWER THE HYBRID WORKFORCE'

Small and medium-sized businesses (SMBs) are hastening to the cloud. Similar to their large counterparts, they are transforming to a digital-first business, with the cloud as a foundation. According to Frost & Sullivan's 2022 global cloud user survey, 78% of SMBs use public cloud for at least some of their business applications and data. This repre...

Workforce optimization (WFO) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WFO as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact center ...

COVID-19 has wreaked havoc across Europe and worldwide. It has considerably impacted supply chains and commerce patterns, GDP growth rates, travel, employment and technology investments. In 2020, the European Union (27 countries) experienced a GDP decline of 5.9%; the Euro Area (19 countries) GDP declined by 6.3%; Spain and Italy were among those m...

22 Mar 2016  |  North America  |  Market Research

Global Airport Communications Market, Forecast to 2020

Mobile Radio Technologies to Spark Market Evolution, Future Systems to Integrate Two-way Radio Systems and Cellular Phones

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This Frost & Sullivan research service examines the drivers, restraints, forecasts, and trends in the global airport communications market and provides a competitive analysis of the same. The research is primarily an examination concerning the evolution of mobile radio systems in airport communications. In this research, Frost & Sullivan's expert a...

The workforce identity and access management (IAM) and identity governance and administration (IGA) market is a critical component of modern cybersecurity and digital transformation strategies. As organizations continue to adopt cloud services, hybrid work models, artificial intelligence, and increasingly interconnected digital ecosystems, managing...

Global trade is entering a period of heightened uncertainty, driven by escalating geopolitical tensions, increasing trade barriers, and a shift toward a more fragmented, regionalized economic landscape, often described as a “polycrisis.” At the same time, the rapid rise of agentic AI tools is transforming traditional models of employee and customer...

The hybrid cloud storage software (HCSS) platforms market is evolving from traditional hybrid storage enablement to intelligent distributed data orchestration for data-intensive enterprise environments. HCSS platforms enable unified access, mobility, protection, and policy-driven orchestration across on-premises, cloud, and edge environments. The p...

This research examines enterprise buyer priorities, investment plans, and purchasing behaviors related to Unified Communications and Collaboration (UCC) technologies through 2029, based on Frost & Sullivan’s 2026 global Information Technology Decision-Maker (ITDM) survey. The study explores how organizations are adapting communications strategies, ...

This study examines growth opportunities for communications and collaboration technologies across the travel, hospitality, and passenger transport industry, drawing on Frost & Sullivan's 2026 information technology decision-maker (ITDM) survey. It captures how organizations in this sector are prioritizing, funding, and modernizing their unified com...