Search results for: 'Workforce will revert back to working'

The European facility management (FM) market suffered a significant shock due to the COVID-19 pandemic. However, the market is bouncing back, with future growth focused on technology and sustainability. The industry is undergoing a major transformation, driven by technology innovation, new business models, emerging value propositions, competitive d...

This research report reviews the present scenario of the stationary fuel cells market in Europe, as well forecast commercialisation, future revenues, installed capacity and unit sales of the stationary fuel cell systems. It identifies key market drivers, market restraints as well as challenges facing the industry, evaluates and translates them into...

07 Aug 2023  |  Europe  |  Market Research

Western European Respiratory Protection Market—Forecast to 2027

Favorable Safety Regulation and Technological Integration Will Drive the Market

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The Western European Respiratory Protection Market generated €722.2 million in revenue in 2022. Stringent regulatory norms and standards as well as post-COVID awareness regarding respiratory disorders will drive the market during the forecast period. In 2022, disposable respirators accounted for the largest market share due to their cost-efficienc...

Turkey’s PPE market was valued at $575.0 million in 2021 and is forecast to grow at a compound annual growth rate (CAGR) of 6.0% from 2021 to 2026. Mounting concerns regarding workplace hazards and stricter safety protocols are expected to drive demand for PPE during the forecast period. Overall market growth declined by 5.6% in 2020 as govern...

08 Jan 2021  |  Europe  |  Market Research

Enhancing European Customer Experience with Artificial Intelligence

AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness

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This study focuses on how AI is making inroads into the customer experience (CX) space. After shifting from on-premises solutions to cloud-based services, the industry is embracing AI and integrating it into various CX-related use cases and solutions. Chatbots, voicebots, behavioral applications, biometrics, cybersecurity, speech recognition, machi...

07 Aug 2020  |  Europe  |  Frost Radar

Frost Radar™: European Hosted IP Telephony and UCaaS Market, 2020

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines™

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European businesses are rapidly adopting hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) solutions to become more agile and more easily adapt to ever-evolving market conditions. The COVID-19 pandemic further reinforced the need for flexibility in technology consumption in terms of capacity adjustments and del...

21 Sep 2022  |  Europe  |  Frost Radar

Frost Radar™: European UCaaS Market 2022

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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Digital technologies and cloud communications and collaboration services, in particular, have provided solutions to European businesses and public sector organizations looking to bridge physical distances across employees, customers, suppliers, and partners. Flexible consumption models, mobile-ready solutions, and collaboration-rich user experience...

The global customer experience (CX) outsourcing services market is challenged by commoditization. Consequently, outsourcers are deploying advanced technology-enabled solutions and working with partners from across the ecosystem to differentiate in the fragmented marketplace. Over the years, the focus has shifted from cost and labor arbitrage to cus...

03 Mar 2022  |  Europe  |  Frost Radar

Frost Radar™: European Contact Center as a Service (CCaaS) Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying sizes that offer solutions to companies and organizations across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, ed...