Search results for: 'artificial intelligence and cloud computing'

This study examines the hosted/cloud contact center solutions market in the Asia-Pacific region. The hosted/cloud contact center market is comprised of full-suite hosted Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Chat, Outbound, and Agent Performance Optimization (APO) applications. The study analyzes the total market size...

The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...

The global food and beverages (F&B) industry continues to grow at a steady rate, driven largely by population growth, rising income levels, and changing lifestyles. Along with a shift in population demographics, consumers are becoming increasingly health-conscious and looking for premium, organic ingredients as well as the ability to customize thei...

Artificial intelligence (AI) can be defined as machines running cognitive processes that are designed based on human intelligence. AI is one of the foundations for the growing digitization of industries or Industry 4.0 around the world. The application of AI leads to productivity and economic growth, as these technologies are capable of analyzing l...

This research service examines the cloud contact center solutions market in Asia-Pacific. The cloud contact center market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 20...

Growth in online media consumption has been key in driving demand for cloud storage and compute. The government has also been a major vertical stimulating the growth of the cloud computing industry under the 13th Five-Year Plan (2016–2020). The strategic importance of cloud services for the Chinese government is further reaffirmed by Premier Li Keq...

30 Nov 2017  |  Asia Pacific  |  Market Research

Future of Artificial Intelligence and its Impact on Australian Jobs, Forecast to 2030

AI Disrupting Labor Ecosystems, Automation to Replace Human Element in Routine and Low-Skilled Jobs by 2030

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AI market in Australia is currently in a nascent stage. With several new companies and new technologies entering the market it is expected to see accelerated growth from 2020–2030. This study examines the current and future trends in the AI market in Australia. It also examines closely the key technologies aiding the market growth and key competito...

The video analytics market has been growing at double-digit rates in Asia-Pacific (APAC) in the past few years. This is due to expanding video analytics application areas and widespread adoption in IoT devices for its capabilities. Video analytics solutions analyze data generated, e.g., from IoT surveillance devices in industries, city surveillance...

Cisco Asia-Pacific, Japan, and China (APJC) Contact Center Analyst Day 2019 and Contact Center Symposium were held from 11 to 13 November in Sydney, Australia. The events brought together Cisco contact center executives, industry subject matter experts (SMEs), partners, and customers facilitating the conversation on the rising role of cloud in the ...