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17 Feb 2021  |  Asia Pacific  |  Market Research
Domestic Demand and Strong Outsourcing Opportunity Fuels Indian Hosted/Cloud Contact Center Market, Forecast to 2026
Scalability, Improved Business Continuity, Remote Working Capabilities will Drive Future Investments
The Indian contact center market continues to shift from systems to cloud solutions. Along with the on-premise contact center systems, a number of organizations are looking to upgrade their contact center infrastructure to the cloud to explore new features, better flexibility and scalability, and easy integration of multiple digital channels. Conta...
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16 Nov 2010  |  Asia Pacific  |  Market Research
Asia Pacific Oil & Gas Upstream Sector - Overview and Developments
Asia Pacific Oil & Gas Upstream Sector
This research service analyzes the upstream oil and gas sector including recent market developments in the key Asia Pacific countries. Besides, exploration and development trends in the subsea sector are discussed in detail. An analysis on the ROV and FPSO markets is provided. Activities in the upstream sector value chain and companies in each of ...
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18 May 2020  |  Asia Pacific  |  Market Research
People Flow Solutions for Smart City Development in Asia-Pacific, 2019
Digitalization will Bring Forth the Full Potential of People Flow Solutions in Smart Buildings and Infrastructure
People flow solutions (PFS) is a term newly introduced in the building systems industry. It generally defines the technologies or solutions applied for people flow control and management in and outside of a building. PFS has an increasingly significant role to play in conjunction with the rapid urbanization, where human and road traffic are getting...
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08 Apr 2021  |  Asia Pacific  |  Market Research
Transport & Logistics Sector to Fuel Thailand’s Connected Trucks Telematics Market
Understanding Fleet Operators’ Perceptions, Switching Behaviour, and Willingness to Pay Unlocks Future Growth Potential
The telematics market in Thailand has evolved over the years and gained a lot of momentum. After an increase in the number of road accidents and lives lost in commercial vehicle accidents, Thailands government enacted strict regulations for safety and operation that include telematics system installation on trucks and tractor-trucks used for transp...
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22 Jan 2014  |  Asia Pacific  |  Market Research
Analysis of the ANZ Manufacturing Execution Systems Market
Mining Industry is Set to Dominate the Demand for MES
Quality in production and critical decisions that aid manufacturing are the key factors that demand the usage of MES. To provide an in-depth analysis of the Australia New Zealand (ANZ) manufacturing execution systems (MES) market. To identify the industry challenges, market drivers and market restraints for the ANZ MES market. To determine the exis...
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01 Mar 2021  |  Asia Pacific  |  Market Research
Transport & Logistics Sector to Fuel the Indonesian Connected Trucks Telematics Market
Understanding Fleet Operators’ Perceptions, Switching Behaviour, and Willingness to Pay Unlocks Future Growth Potential
The commercial vehicle telematics market in Indonesia is growing at a slow rate due to the impact of the COVID-19 pandemic. Multiple telematics vendors populate this fragmented market, fighting to gain share. Although many customers are aware of the advances being made in telematics and fleet management systems, ambiguity persists among the user co...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration Fueling Hong Kong Contact Center Applications Market, Forecast to 2026
Demand for Personalisation and Multilingual Support to Drive Future Investments
The Hong Kong contact center applications market generated revenue growth of 4.7%, with market revenue of $16.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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16 Dec 2020  |  Asia Pacific  |  Market Research
Automation and Omnichannel Fuel South Korean Customer Experience Outsourcing Services Market, 2020–2026
Lower Cost Benefits, Business Flexibility, and Access to Skilled Talent to Support CX Outsourcing Growth Strategies
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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16 Dec 2020  |  Asia Pacific  |  Market Research
Automation and Artificial Intelligence Fuel Japan’s Customer Experience Outsourcing Services Market, 2020–2026
Rising Costs, Talent Saturation, and the Demand for Better CRM Integration to Enable Businesses to Outsource Customer Experience Processes
Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...
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13 Nov 2014  |  Asia Pacific  |  Market Research
Facilities Management Market in Australia
Adoption of IFM and Advanced Technology Solutions Will Boost Market Development
The current slowdown in the mining sector and significant reduction in budgets across public sector agencies will have a dampening effect on FM demand. The Australian FM market is driven primarily by construction activity levels, demand for maintenance and refurbishment services, and a strong case for outsourcing. This study uses Frost & Sullivan's...
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