Search results for: 'pfa operations of e call'

Data breaches have risen in scale and complexity, and enterprises are investing in many solutions to address each new threat exposure. Often, such solutions operate in silos, generating alerts on multiple threat types. The security operations center (SOC) must handle and respond to each alert; when done manually, speed and accuracy suffer. SOCs con...

The European UCaaS market is at an inflection point. Organizations are rethinking work styles, accelerating digital transformation, and redefining the role of communications in the modern enterprise. Hybrid work, mobility, and rising user expectations are reshaping demand. Employees now expect frictionless communication across devices, networks, an...

This Frost Radar™ evaluates wireline and mobile telecommunications providers, managed service providers, internet service providers, value-added resellers, systems integrators, and other types of resellers of hosted IP telephony, cloud PBX, and/or UCaaS services. The size of a provider’s North American UCaaS installed base is the main metric that F...

Delivering the best CX possible was the overall theme of the Customer Contact East Executive MindXchange event, held from April 23 to 26, 2023, in Fort Lauderdale, Florida. Great CX is a critical factor for business growth, as organizations that accomplish it can create competitive differentiation and grow sales as a result. Customer contact center...

Colocation refers to the provision of data center space, racks, power, and network resources for customers in the data center industry. Colocation commonly has two types: wholesale/hyperscale colocation services, which includes extensive data center spaces for customers with high power requirements; and retail colocation services, including small s...

This Frost Radar analyzes the operational technology (OT) cybersecurity solutions industry, with a specific focus on vendors that offer an asset visibility and threat detection platform as a core offering to spearhead their OT cybersecurity strategies. As the OT cybersecurity ecosystem has expanded, the competitive landscape has started to form di...

Demand for electric bikes (e-bikes) is growing as a result of consumer desire for more sustainable transportation modes, connected services, and convenience. Logistics providers also consider e-bikes a viable, efficient alternative to traditional delivery vans and trucks for last-mile delivery. The ability of e-bikes to navigate densely populated u...

Aircraft movements in 2019 totaled over 100 million globally. However, this figure dropped by more than 40% in 2020 due to the impact of the COVID-19 pandemic. The crisis severely impacted the fiscal health of the overall aviation sector, with nearly all stakeholders such as airlines, airports, air traffic, and ground handlers facing significant mo...

Cybersecurity strategies have traditionally focused on IT security solutions and the protection of digital assets and systems. However, ongoing digitalization across industry verticals has allowed for many assets, devices, and systems that are critical to the operations of a business to now be connected into the same digital ecosystem. The rise in ...