Search results for: 'software as a service translation'

03 Mar 2022  |  Europe  |  Frost Radar

Frost Radar™: European Contact Center as a Service (CCaaS) Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying sizes that offer solutions to companies and organizations across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, ed...

Endoscope reprocessing systems and workflow solutions was a €416.4 million market in the top five Western European countries (UK, Germany, France, Spain, and Italy) in 2017. It is expected to grow at a robust CAGR of 9.5% to reach a revenue of €654.9 million by 2022. The market is segmented into two broad segments which are then divided into severa...

This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...

The managed SD-WAN services market in Europe is in its growth phase. Europe ranks second in the customer adoption of managed SD-WAN services, just behind North America, in the global managed SD-WAN services market. The managed SD-WAN market revenue in Europe is expected to exceed $724 million in 2022, with a year-over-year (YoY) growth of 56.9%. Th...

Building services focus on systems, structure, and operations in buildings that enable comfort and safety. These include renewal, repair, restoration, and upgrade of mechanical and electrical (M&E) services, fire safety and security (FSS), elevators (lifts) and escalators, energy systems, information and communications technology (ICT) networks, ro...

The COVID-19 pandemic rapidly changed how buildings function. Building mobility solutions have gained more importance and will form a crucial part of buildings and cities in the near future. Rapid employment of the Internet of Things (IoT), artificial intelligence (AI), and cloud technologies will make products smarter and revolutionize mobility in...

COVID-19 has wreaked havoc across Europe and worldwide. It has considerably impacted supply chains and commerce patterns, GDP growth rates, travel, employment and technology investments. In 2020, the European Union (27 countries) experienced a GDP decline of 5.9%; the Euro Area (19 countries) GDP declined by 6.3%; Spain and Italy were among those m...

SecurityHQ helps organizations modernize managed detection and response (MDR) by combining technology-agnostic security operations, transparent co-managed delivery, and a high-touch service model. Frost & Sullivan’s independent customer research shows that SecurityHQ enables organizations to improve alert fidelity, strengthen 24/7 response readines...

Managed security service providers (MSSPs) offer technology, expertise, and management for private and public sector customers, though the customer retains control and oversight. Standard services include distributed denial of service protection or mitigation, managed firewall, vulnerability management, and breach and attack simulation. Once provid...