Frost Radar : Managed Security Services in Europe, 2024

Managed security service providers (MSSPs) offer technology, expertise, and management for private and public sector customers, though the customer retains control and oversight. Standard services include distributed denial of service protection or mitigation, managed firewall, vulnerability management, and breach and attack simulation. Once provided onsite, these services are now primarily delivered through security operations centers. In the last two years, managed or extended detection and response have emerged as comprehensive service aggregators/security platforms that serve as single-pane-of- glass services through which providers deploy incident response and additional security capabilities.

Organizations decide to work with MSSPs primarily because of a shortage of personnel and expertise. MSSPs provide economies of scale that enable the organizations they serve to achieve significant savings by allowing the MSSP to manage, maintain, hire, train, and retain experienced cybersecurity professionals. Artificial intelligence, machine learning, automation, and collaborative features allow the solutions to work harmoniously with customer teams or fully manage their security stack.

Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth and Innovation criteria to reveal their position on the Frost Radar™. The publication presents competitive profiles of each company on the Frost Radar™, considering their strengths and the opportunities that best fit those strengths.