Search results for: 'update'

Enterprises are looking to enhance their security posture through MSS solutions because of the expanding threat landscape, growing incidents of ransomware, increased adoption of IoT devices, and migration to the cloud. The increasing adoption of IoT devices has made the security landscape even more complex, and organizations need to deal with secur...

The COVID-19 pandemic changed market trends, with digital and self-service now the norms. Meanwhile, companies are still implementing plans decided before the pandemic. Many of these plans include new retail store openings and using new marketing technology for retail stores to improve sales, customer experience, and operational efficiency. Suppose...

The In-vitro Diagnostics (IVD) market in China shows strong growth potential in several segments. Market growth is set to be driven by the growing volume of tests, rather than the higher price of testing solutions in traditional segments and the popularization of advanced testing technology in emerging segments. In the context of the reform in publ...

In the last 5 years, the Chinese government has tightened vehicle data collection, data protection, data privacy, and cybersecurity through a series of laws and regulations. Frost & Sullivan recognizes that all electronic hailing (eHailing) platform providers in China must assess these regulations and update their business operations and strategies...

This study provides an update about the facility management (FM) market in Singapore. The cost of FM services in Singapore has increased from 2017 to 2019. Although this increase has been minimal without much impact, it has driven innovation and strategy planning to improve cost efficiency, service delivery, and quality of services. Cost is one of...

This study provides an update to a similar study published in 2020. Since 2019, the cost of FM services in Singapore has increased. In 2021, FM vendors anticipate higher inflation rates for all services. Manpower cost is the main reason for price increase in FM services in 2020. For cleaning and security services, the increase in manpower costs is...

With stiff competition in the telecommunications space, along with eroding margins due to the presence of Over-the-Top (OTT) participants providing communication services, operators have been looking for additional revenue streams to boost both their top line and bottom line. Realizing this, Frost & Sullivan has published a study documenting the ac...

This study examines the hosted/cloud contact center solutions market in the Asia-Pacific region. The hosted/cloud contact center market is comprised of full-suite hosted Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Chat, Outbound, and Agent Performance Optimization (APO) applications. The study analyzes the total market size...

This research service examines the cloud contact center solutions market in Asia-Pacific. The cloud contact center market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 20...