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22 Jun 2015  |  Europe  |  Market Research
Europe Contact Center Outsourcing Market
Technology Solutions to Drive Differentiation and Growth for BPO Providers
This market analysis study provides market sizing and forecasts for the European contact center outsourcing (BPO) market. European market revenue represents outsourcer revenues associated with customer interactions that originate in Europe, regardless of fulfillment model. The study provides breakdown and forecasts by fulfillment platform, industry...
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07 Sep 2020  |  Europe  |  Market Research
Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020
CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption
This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...
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24 Jun 2020  |  Europe  |  Frost Radar
Frost Radar™: European Contact Center as a Service Market, 2020
Benchmarking Future Growth Potential
The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying size that offer solutions to companies and organization across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, educ...
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01 Feb 2013  |  Europe  |  Market Research
Analysis of the Global Pump Services Market
In an Uncertain Economic Environment, Value Added Services will have High Demand
The study analyses the global pump services market across various industries. With new pump projects on hold, there will be greater demand for pump services. Analysis is provided by type of pump service (MRO, installation and commissioning, decommissioning, and value added services). Geographic trends across four regions (North America, EMEA, APAC,...
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15 Dec 2017  |  Europe  |  Megatrends
Urban Logistics Opportunities—Last-Mile Innovation
New Business Models are Unbundling the Urban Logistics Value Chain
The Logistics market is undergoing a major shift, with innovative solutions transforming the way goods and parcels are delivered. The industry is witnessing an influx of tech-savvy start-up firms that are introducing new, unique, value-added services, which are disrupting the overall supply chain ecosystem. The rise of start-up firms within the l...
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15 Mar 2021  |  Europe  |  Market Research
European Renovation Wave Strategy Drives Demand for Home Automation Systems (HAS) Market, 2027
Future Growth Potential Energized by Innovative Business Models and Sustainability-driven Value-added Offerings
This research explores growth opportunities in the European home automation systems market and the possibility of the European Renovation Wave strategy accelerating the demand for such products. The research analyses key drivers and restraints that influence market growth, key country-level trends and market measurements, competitive landscape, and...
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17 Oct 2022  |  Europe  |  Tracker
Contact Center as a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
Seamless Customer Experience with CCaaS Solutions
This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...
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05 May 2015  |  Europe  |  Market Research
European Home Automation Systems Market
Value-added Resellers to Drive Mass Commercialisation
The home automation market has undergone major changes in the last couple of years with respect to technological innovation, competitive landscape, new business models, new distribution channels, and the introduction of smart products. With high growth projected across Europe in line with increased connectivity and convergence, Frost & Sullivan exp...
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14 Dec 2022  |  Europe  |  Market Research
European Shared Mobility Growth Opportunities
Transformative Growth Driven by Favorable Government Regulations and Disruptive Technologies is Expected to Lead to a Gross Market Value of $123 Billion by 2030
For almost a decade, we have seen incremental—but rapid—progress toward a new paradigm for moving people around in cities. Driven by quickly evolving technologies, new business models, and society's shifting expectations, mobility has become more sustainable, equitable, efficient, and convenient. This Frost & Sullivan study analyzes the Europea...
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15 Jul 2016  |  Europe  |  Market Research
Snapshot of the Mobile Health (mHealth) Market Opportunity in Europe
Sector Convergence is Generating Growth Opportunities Across the Value Chain
Mobile Health (mHealth) can play a vital role in European healthcare systems by improving communication between providers and patients and enabling patients to participate more actively in their health and wellness. At both EU and country levels, various pilot projects have demonstrated positive outcomes—both qualitative and quantitative—resulting ...
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