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While most companies in the Asia-Pacific region are expected to explore the Contact Center as a Service (CCaaS) model, many of them would look for ways to increase the returns on their investment from their existing infrastructures. These companies are likely to adopt hybrid solutions, as established system vendors start offering more deployment op...

23 Mar 2020  |  North America  |  Market Research

United States Environmental PFAS Treatment Market, Forecast to 2024

Demand Soaring for Sample Testing and Site Assessment to Quantify the Challenge

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Per- and polyfluoroalkyl substances (PFAS) contamination poses a significant and growing challenge across the United States. For decades, these substances have been included in many everyday products due to their non-stick, anti-flammable, and water-repellent properties. This is despite industrial knowledge that these chemical substances do not nat...

Today, the experience economy is in full swing, strongly impacting organizations and their business models. In this new era, user experience is key to creating value. It is no longer just about the quality of a product or a service; it is about the emotions and experiences that clients have when they consume it. Firms from all sectors are increasin...

In recent years, physical retail stores have fallen behind eCommerce as the digital economy bellwethers such as Alibaba, Amazon, Baidu, Facebook, Google, Microsoft, and Tencent have defined the direction of retail and driven consumer expectations. Online and offline commerce now converge into one integrated commerce experience. Beyond gloomy repor...

30 Apr 2020  |  North America  |  Market Outlook

Global Autonomous Driving Industry Outlook, 2020

OEMs are Reprioritizing Short-term Economic Returns on Investments into Autonomous Driving (AD) by Adopting L2+ Technologies and Investing in Plug-and-play Platforms

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Key Issues Addressed

The autonomous industry, although developing at a decent pace, has realized that the transition from traditional vehicles to autonomous vehicles is still a long time away. OEMs and Tier-1 suppliers have been pouring in investments to develop technologies for deployments of highly automated vehicles. However, despite overcoming the technological bar...

11 May 2020  |  South Asia, Middle East & North Africa  |  Market Outlook

Indian Petrochemical Feedstock and Downstream Derivatives Growth Outlook, 2020

The Indian Petrochemicals Market is Expected to Cross the INR100 Billion Mark in 2020, Driven by Robust End-use Growth, Technology

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Throughout 2019, India’s petrochemicals segment exhibited steady growing demand and diversified investments in the country. After experiencing a lull in 2018, the overall investments rebounded in 2019 especially in areas such as rural roads, highways, housing, auto, cement & steel, and chemicals & petrochemicals. The US-China trade war has been fav...

Connectivity is increasingly no longer an optional feature for vehicles. The automotive industry is in the midst of a massive transformation, where automakers are no longer hardware makers but are evolving into tech companies. The study aims to provide an insight into the challenges and technology innovations of the new decade that will transform t...

The Indian contact center applications market generated a revenue growth of 9.1Percentage, with market revenue of $72.9 million in 2018. The market is forecasted to grow at 2.6Percentage CAGR from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancement. C...

The Thailand contact center applications market generated a revenue growth of 8.3Percentage, with market revenue of $19.3 million in 2018. The market is expected to grow at a CAGR of 2.9Percentage from 2018 to 2025. An increasing number of organizations in the region recognize customer experience (CX) as key to customer life cycle value enhancemen...