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Frost & Sullivan's annual survey of contact center solution decision-makers revealed that employee engagement is a top priority for contact center organizations in 2023. Organizations with more employee engagement initiatives benefit from higher employee satisfaction (eNPS) levels and lower attrition. Those with more solutions that support employee...

Frost & Sullivan s analysis indicates that sensor network technology will record immense growth, potentially resulting in billions of connected devices due to constant improvements in enabling technologies, particularly artificial intelligence (AI). Growing demands in multiple industries, including information and communications technology (ICT), m...

01 Nov 2021  |  Latin America  |  Market Research

Brazilian Light Vehicle Leasing Growth Opportunities

The Rise of New Mobility Services is Driving the Growth Strategies of the Market

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Vehicle leasing can be a solution to the growing number of challenges companies face concerning their mobility needs. These include challenges associated with vehicle funding, fleet maintenance, and, more importantly, residual risk handling. Businesses are focused on their core products/services and seek to outsource support activities. Mobility is...

The overall research objective is to measure the current use and future decision making behavior toward customer contact solutions primarily in the United States with a small sample from other regions. The technologies we covered include: customer journey analytics, elearning, quality monitoring, social media analytics, speech analytics, unified ag...

ViVE 2026, held February 22–25 in Los Angeles, brought together more than 7,000 attendees, 230+ speakers, and 300 exhibitors to define the year’s direction in digital health. It reinforced a pivotal message for the healthcare IT ecosystem: AI has moved beyond experimentation and is now a core enterprise capability requiring scale, governance, and a...

This Frost & Sullivan study examines the current state of the global commercial unmanned systems market for the energy industry, highlighting the main drivers contributing to growth, restraints, trends, challenges, and main growth opportunities. In 2022, the global commercial unmanned systems market for the energy industry generated a revenue of...

In the post-pandemic era, the soaring trend of connected cars, users' adoption of in-vehicle connected services, and rising awareness of vehicle usage are encouraging the growth of automotive usage-based insurance (UBI) in Europe-5 countries (the United Kingdom, Germany, Italy, France, and Spain). Insurance companies' telematics adoption is revolut...

The need for adapting Microelectromechanical Systems (MEMS) technologies is rooted in the requirement to enable high and faster on-chip data processing needs across all industries. MEMS technology has drastically evolved over the years with a high need for miniature smart sensors with high efficiency. The key factors that are driving the MEMS tech...

The Indian PPE industry generated $2,345.6 million in revenue in 2023. The market is expected to witness high growth owing to the strong performance of the end-use industries and the increase in safety awareness among end customers. The lucrative prospects of the PPE industry in India are leading global PPE manufacturers to consider entering the ma...