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From an extremely competitive and fast-growing field of more than 70 extended detection and response (XDR) participants globally with revenue greater than $1.0 million, Frost & Sullivan independently plotted 17 of the top companies in this Frost Radar™ analysis. In 2023, XDR is showing impressive revenue growth in the cybersecurity industry after...

Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WEM as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact...

The future of customer experience (CX) platforms revolves around the simplification of customer journey and enhancement of customer interactions while aligning with customer expectations and cost control. Organizations in the Asia-Pacific region are entering a decisive stage in their CX journey. Customers now demand empathetic, personalized, and se...

The unified communications as a service (UCaaS) market in the Asia-Pacific (APAC) region is entering a pivotal phase as enterprises accelerate migration from legacy telephony to cloud calling. The region’s regulatory diversity, uneven digital maturity, and deeply entrenched telco ecosystems require UCaaS platform vendors to adopt multitrack strateg...

5G is designed to use the radio frequency spectrum differently and more efficiently; for this reason, 5G is referred to as 5G New Radio (NR). 5G is designed to build upon 4G; in fact, the first iterations of 5G NR, which are now being released in select areas of the world, require existing 4G LTE infrastructure—this is called 5G NR Non-Standalone (...

The rapid increase in carbon emissions worldwide and the urgency to achieve net-zero targets have intensified the need for carbon capture and utilization (CCU) technologies. While technologies have advanced significantly, the long-term economic viability of carbon management remains constrained without scalable pathways to convert captured CO₂ into...

This Frost Radar evaluates the evolving smart nutraceuticals landscape as consumer awareness of cognitive health, lifestyle-related stress, and healthy aging creates demand for scientifically validated, natural, and multifunctional brain health solutions. The market remains fragmented, with differentiation increasingly shaped by clinical evidence, ...

Colloquially referred to as cell phones, mobile handsets primarily serve as portable telephones that can make and receive calls and transmit and receive data over a cellular radio link while the user is moving within a defined service area. Mobile handsets encompass smartphones, smart feature phones, and feature phones, and their chief distinctions...

Emerging Technologies for defense are those that have the capability to make existing systems obsolete or disrupt the balance of power between players on the international stage. Most technologies that will impact the future of defense arise from non-defense sources such as commercial R&D activity, scientific and technological innovation from non-m...