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23 Mar 2023  |  North America  |  Market Research
Conversational AI is Now the Heart of Customer Experience
Consumer Demand for Self service Options and Employee Need for More Engaged Experiences Drive Contact Centers’ Technology Adoption
Artificial Intelligence (AI) is the shining star of contact center innovation and began gaining features, focus, and adoption in 2022. AI is enhancing capabilities across the contact center spectrum: from agent hiring and training, resource forecasting, and quality and performance management to process automation, workforce optimization, and custom...
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04 Apr 2023  |  Africa  |  Market Outlook
African Power and Energy Outlook—2023
Future Growth Potential to be Driven by Electrification Mandates and EU Exports
Universal access to electricity has been central to the African development story, with power being critical to the continent's economic growth. As more than 600 million people (or 44% of the population) lack access to electricity, Africa is racing to add capacity to electrify rural communities and secure baseload supply in urban and industrial zon...
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21 Apr 2023  |  Global  |  Market Research
Global Building Technology B2B eCommerce Growth Opportunities
The Advancement of B2B Online Sales is Crucial to Distribution Channel Optimization
This Frost & Sullivan research service focuses on B2B eCommerce in the building technology (BT) industry and its related business growth opportunities. Frost & Sullivan segments the BT industry into building automation systems (BAS); light-emitting diode (LED) lighting; heating, ventilation, and air conditioning (HVAC) equipment; and facility manag...
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18 Aug 2023  |  Global  |  Market Research
5G Charging and Monetization Growth Opportunities
Service Lifecycle Optimization Motivates Investments in Converged Charging Systems
Fifth-generation (5G) technology represents a fundamental shift in communication network architectures, accelerating revenue generation through innovative services that 5G-enabled smartphones, tablets, laptops, and internet of things devices facilitate. This breakthrough technology delivers a potent combination of network capabilities and flexible ...
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30 Aug 2023  |  Global  |  Market Research
Global Commercial Last-Mile Drone Delivery Growth Opportunities
Environmental Concerns Regarding Carbon Emissions Propel Drone Technology Adoption in the Logistics Sector
This Frost & Sullivan study explores the innovative use of drones in commercial last-mile deliveries in the global logistics industry. Drones for commercial last-mile deliveries have experienced growth following their use during the COVID-19 pandemic, as part of a large-scale effort to encourage contactless deliveries. Drones for this use-case have...
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31 Aug 2023  |  Global  |  Frost Radar
Frost Radar™: Automatic Number Plate Recognition, 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Automatic number plate recognition (ANPR) is an emerging technology that enables the recognition of license plate characters, both alphanumeric and non-alphanumeric, from still images or video footage of vehicles. The ANPR system creates a searchable database that law enforcement agencies or private companies can later use to identify vehicles that...
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17 Nov 2023  |  North America  |  Market Research
Overview of Original Equipment Manufacturer Battery Electric Vehicle Battery Aftersales Services
Long-term Sustainable Partnerships in the Value Chain Will Be the Base for Growth Potential in Electric Vehicle OEM Battery Aftersales
Electric vehicle (EV) battery aftersales are a key aspect of the EV customer journey, as they affect the vehicle s performance, reliability, and lifespan. Original equipment manufacturers (OEMs) need to offer innovative and tailored solutions that address customer pain points and preferences, such as battery health monitoring, warranty extension, r...
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18 Jan 2024  |  North America  |  Market Research
Growth Opportunities in Active Defense Systems for Military Armored Vehicles, 2024
Technological Advancements Catalyze Global Anti-tank Warfare
The ongoing wars in Ukraine and the Gaza Strip have reignited, for the first time in decades, a focus of the military ground domain on the battlefield, with an emphasis on the survival of armored vehicle fleets tanks, armored personnel carriers, and other platforms. In recent years, the foundations for ground active defense systems (APS) have been ...
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17 Jan 2024  |  Global  |  Market Research
Top 10 Growth Opportunities in Nutrition and Wellness, 2024
Rising Adoption of Next-generation Technologies and Increasing Demand for Sustainable Solutions to Drive Growth and Innovation
Frost & Sullivan s Nutrition & Wellness (N&W) program area tracks the ingredients and related technologies associated with agriculture, personal health, and well-being. These ingredients include agrochemicals, food additives, human and animal nutrition ingredients, and functional and active ingredients for personal and home care applications. Th...
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14 Feb 2024  |  Global  |  Market Research
Top 10 Growth Opportunities in Network Services, 2024
Security, Automation, AI, and Adjacent Services Are the Keys to Success
Frost & Sullivan expects 2.1% year-over-year market growth for global network services in 2024. Certain services, such as software-defined wide area network/ secure access service edge (SD-WAN/SASE) and managed security, continue to experience double-digit revenue growth and will offset the declines in traditional transport services. The traditiona...
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