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In India, thermal cameras are seeing moderate demand in the test and measurement (T&M) industry. Traditionally, these cameras have been used in defense, healthcare, and firefighting (surveillance purposes); today, the focus has moved to industrial segments, and thermal cameras are used for detection, monitoring, inspection, and testing purposes. Te...

This report identifies the new scenarios that are impacting the automotive insurance industry and the evolving and new business models in this space. The study identifies and analyzes the trends and the shifts in the industry, focusing particularly on 4 areas—connected, autonomous, shared, and electric. The automotive insurance industry has witn...

Although the Internet of Things (IoT) has been a buzzword for a long time, its penetration in the analytical instrumentation market has been limited when compared to other industrial markets. With key end users in the pharmaceuticals, food and beverage, and government sectors, the market proceeds with great caution (in terms of technology) as it de...

The global facility management (FM) market suffered a significant shock due to the COVID-19 pandemic. However, the market is bouncing back, with future growth focused on technology and sustainability. The industry is undergoing a major transformation, driven by technology innovation, new business models, emerging value propositions, competitive dis...

Traditional manufacturing centers on the process of generating new resources for production whereas a circular economy model aims to minimize the use of virgin materials in the manufacturing process, making the value chain sustainable. The focus is on reclaiming, reusing, and remanufacturing components and materials from end-of-life (EOL) products....

Countries across the world are shifting towards a low-carbon economy. In Europe, the transition to zero-emission vehicles is an important element of the low-emission mobility strategy. City administrative bodies and local authorities play pivotal roles in this transition by providing incentives for low-emission vehicles and deploying charging infra...

03 Mar 2022  |  Europe  |  Frost Radar

Frost Radar™: European Contact Center as a Service (CCaaS) Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying sizes that offer solutions to companies and organizations across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, ed...

There is no denying that the cybersecurity industry has a rapid and ever-changing pace of its own. On top of it, the outbreak of COVID-19 accelerated some very significant changes: numerous employees are now working remotely, companies are undertaking digital transformation initiatives, and many applications are being moved to the cloud. In this co...

Solar PV is the most advantageous of renewable power sources. In most parts of the world, light is abundant throughout the year, and solar PV is a low-investment, minimal-maintenance option. Unlike wind farms that require extensive land, resource optimization is possible with solar PV. In addition, developers can execute projects in as quickly as 3...