Search results for: 'pacific'

The APAC cloud contact center solutions market is in the growth stage and generated revenue of $423.1 million in 2022, recording 19.4% growth year over year from 2021. Frost & Sullivan projects that the market will expand at a 12.8% compound annual growth rate to reach $771.1 million by 2027. Large enterprise clients in mature markets, includin...

21 Aug 2018  |  Asia Pacific  |  Market Research

Future of Electronic Medical Record and Electronic Health Record in Asia-Pacific, Forecast to 2023

Product Innovation is the Answer for Sustainability in a Dynamic Market

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The governments and providers in Asia-Pacific (APAC) are focused on reducing medical expenses while improving population health and well-being. A shortage of medical professionals is seen across multiple specialties in various APAC countries; moreover, clinicians are concentrated in urban areas leading to disproportionate clinician–to-patient ratio...

This study examines the hosted/cloud contact center solutions market in the Asia-Pacific region. The hosted/cloud contact center market is comprised of full-suite hosted Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Chat, Outbound, and Agent Performance Optimization (APO) applications. The study analyzes the total market size...

Frost & Sullivan experts get together to present a series of executive briefings on the importance of emerging markets and why they are not just an option, but a necessity. We will be looking at the following markets through the course of this financial year: 1. Latin America - Brazil and Chile 2. Asia Pacific - South Korea and Indonesia 3. East...

The COVID-19 pandemic wreaked havoc in 2020 and continues to harm people, businesses, and economies. Accelerated vaccine deployment, a strong rebound of consumer demand, and faster service sector recovery can enable full GDP recovery by mid-2021 (optimistic scenario). In case of multiple fresh outbreaks, lockdown extensions, and delayed vaccine adm...

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

02 Sep 2020  |  Asia Pacific  |  Market Outlook

Disruptive Global Pandemic Calls for Business Innovations in the Asia-Pacific Energy and Environment Industry, 2020

Digitalization Led New Industry Landscape to Present Critical Business Opportunities

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Coronavirus 2019 (COVID-19) has brought in new opportunities and business ideas in the midst of economic disruption. The entire value chain in energy and environment industries is affected and it is almost certain that most industry players will register a decline in growth rates in 2020. However, some immediate and mid- to long-term opportunities ...

14 Oct 2020  |  North America  |  Market Research

Growth Opportunities in the Medical Waste Management Market in North America, Europe, and Asia-Pacific, Forecast to 2024

Regulation, Technology, and Service Opportunities Set to Reinvigorate Market Growth

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The landscape for medical waste management across North America, Europe, and Asia-Pacific is in a time of uncertainty and turbulence. The COVID-19 global pandemic has brought a glut of medical waste, but at the same time, the postponement or cancellation of medical appointments and elective surgeries has tempered the impact in terms of absolute vol...