Search results for: 'part'

This research service describes the trends in the European FHP and IHP motors market and provides an insight into the future of the industry. It analyses the prospects for growth of the market in the next 5 years. Factors affecting the market dynamics have been presented with possible impacts over the forecast period. A forecast of the market reven...

This study looks into the pneumatic actuators market in North America. This study focuses on various drivers, restraints and major challenges in the pneumatic actuators market and also discusses the market and technology trends. The study provides forecasts for the period between 2009 and 2015 for all type of actuators segements and the total marke...

This study describes the U.S. market for medical ventilators. The market is segmented into adult and pediatric, neonatal and non-invasive ventilators. The adult and pediatric market is subsegmented by the type of facility setting in which the ventilator is used: acute, sub-acute and home care. Neonatal ventilators are subsegmented into conventional...

The European gearbox and geared motors market has shown moderate growth over recent years due to a combination of factors, including the overall slow growth of industrial investment, increasing competition and declining prices. Growth in demand for gearboxes and geared motors is expected to advance in the early to middle part of the forecast period...

This strategic analysis is part of Frost & Sullivans continued coverage of the contact center marketplace. The study provides an insight into the traditional and speech-enabled interactive voice response (IVR) markets. This study primarily covers vendors that provide a DTMF-type IVR system at the basic level along with an option for speech-enabled...

As part of Frost & Sullivan's Market Service coverage of global VoIP Equipment markets, this deliverable provides a quarterly update on current shipment levels and key trends. Primary focus is global VOIP gateway port shipments for the quarter, segmented by region and end user market segments. Coverage also includes analysis and a forecast for IP p...

This strategic analysis is part of Frost & Sullivans continued coverage of the North American enterprise voice and unified messaging marketplace. This research specifically focuses on customer premise equipment (CPE) unified messaging and voice messaging solutions. Within this analysis, Frost & Sullivan has identified challenges, drivers and restr...

The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying size that offer solutions to companies and organization across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, educ...

16 Dec 2021  |  Global  |  Customer Research

Impact of Mobile Devices and Apps on Customer Experience (CX)

Customer Perspectives on Excelling in CX in a Mobile World

Infographics

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With over 90% of customers using smart mobile apps as a customer experience (CX) channel, companies across industries must deliver excellent customer care on mobile devices. They must also ensure that mobile apps are part of their omnichannel strategy. This study gives insights to CX companies on mobile app usage. The pandemic has accelerated ...