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2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

The Russo-Ukrainian war severely disrupted the automotive value chain and prompted OEMs and suppliers to defer or discontinue trade with Russia. Several OEMs in Europe and Eastern Europe have paused or slowed their production due to a lack of parts from Ukraine-based suppliers. Production halt and auto parts supply shortage are the immediate effect...

27 Sep 2019  |  North America  |  Market Research

Military Rifle Market Analysis, Forecast to 2028

A Relatively Stable Market that has the Potential to be Heavily Disrupted with the Emergence of New Rifle Calibres and the Growing Digitalisation of the Battlespace

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There are several global trends that will drive and constrain the military rifle market. These include increased modularity, digitalisation, growing presence of commercial off-the-shelf (COTS) technologies, weight reduction and lethality. With the growing ability and availability of attachments, rifles are becoming increasingly modular, allowing so...

Plastic waste generation will increase in the coming years in China, mainly due to the fast development of the Chinese economy and progressing urbanization, posing significant environmental concern. Therefore, the incorporation of sustainable approach to manage plastic waste becomes critical. In 2018, China came out with plastic wastes ban to focus...

28 Jun 2019  |  Europe  |  Market Research

European Fire Detection and Suppression Market, Forecast to 2025

Reviving Construction Industry and Improving Building Codes and Regulations will Drive the Market

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Key Issues Addressed

This research on the European fire detection (sensors and alarms that detect and warn against fire) and fire suppression (water-based, gas-based and foam fire suppression systems) market offers an overview of the fire safety market in Europe for the period from 2015 to 2025. In this research, revenue represents manufacturers’ sales of fire and safe...

12 Jul 2022  |  North America  |  Market Research

North American Light Vehicle Growth Opportunities

LV Sales to Surpass 19 Million by 2025, with EVs Accounting for 12% Sales and more than 50 New EV Product Launches Scheduled Over the Next 5 Years

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In 2021, North American light vehicle sales reached 16.8 million and is forecast to surpass 19 million by 2025 growing at a CAGR of 3.3%. While the economy and vehicle sales showed a positive trend in 2022, the Russo-Ukrainian war has affected the global automotive supply chain; component shortages exposed the fragility of the automotive supply ch...

Wind energy, as a sustainable renewable energy source (RES), has the potential to meet the increasing global energy demands while reducing carbon emissions. Wind energy can be crucial in transitioning toward cleaner energy sources by utilizing offshore and onshore technologies. This study analyzes the global wind market, including the onshore and...

Climate change and the resulting environmental regulations continue to affect all European sectors, including the building construction and demolition space. The European Green Deal, a package of policy initiatives, boosts efficient resource use, outlining investments needed for climate mitigation and adaptation. It calls for a 40% reduction in ove...

The circular economy approach involves initiatives across material and product life cycles, supporting sustainable resource consumption and waste prevention by assimilating high-tech solutions. The global resource management sector is transitioning toward greater digital technology adoption using disruptive smart technologies and platform-based sol...