Search results for: 'forens technologies'

Contact centers are crucial in manufacturing, serving as the primary interface between the manufacturer and its customers. Manufacturers investing in their contact centers and providing excellent customer service can enhance customer experience (CX), build long-term customer relationships, and gain a competitive advantage. The importance of CX in...

The Frost Radar™ of the global personal extended reality (XR) hardware market analyzes vendors offering immersive endpoints, such as augmented reality (AR), mixed reality (MR), and virtual reality (VR) headsets and glasses, that are used for multiple personal purposes, including gaming, fitness and health, media and entertainment, and social media....

Unmanned systems can be valuable for rescue and security teams when responding to a natural disaster or other emergency. Deployment after a hurricane or earthquake or during a fire or hostage situation allows emergency responders to get a unique perspective of the event without putting more lives at risk. Cloud-based systems, advanced cameras that ...

Frost & Sullivan estimates the global HVAC equipment industry at $229.85 billion in 2023 and is projected to grow at a 7% CAGR in the forecast period. The HVAC industry is undergoing a transformation that emphasizes energy efficiency, sustainability, and evolving customer demands in a post-pandemic world. HVAC systems offering real-time monitor...

12 Apr 2024  |  Global  |  Customer Research

The State of the Cloud Asia-Pacific

Cloud Investments Underlie Strategies for Economic Growth and Recovery

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In terms of technology adoption, Asia-Pacific (APAC) is a tale of two regions. Industrialized nations, including China, Japan, and South Korea, are mature in their use of cloud and other advanced technologies. In contrast, emerging economies in Southeast Asia lag in their cloud journeys, often hindered by inconsistent access to high-capacity networ...

28 Jun 2024  |  Global  |  Market Research

Life Science Instrumentation and Research Tools Driving Transformational Growth through Automation Global, 2023 2029

A Steady Increase in Laboratory Budgets in Academia is Driving Innovation

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This study analyzes the life science instrumentation and research tools industry, covering the chemicals, consumables, instruments, reagents, suppliers, and IT solutions used in research laboratories. The global market for life science instrumentation and research tools is projected to experience steady growth from 2023 to 2029, achieving significa...

This study examines the increasing use of artificial intelligence (AI) in quality management. The rapid advancement of AI has led to its use across sectors, particularly quality management, as is evident in the growth of predictive quality analytics and enterprise quality management systems (EQMS). With increasing competitive intensity, it has beco...

AI is not a new technology. In fact, AI and machine learning (ML) concepts have been around for more than a century. The comparatively recent (early 2020s) release of and commercial general availability of generative AI (GenAI) solutions have enabled, facilitated, and accelerated AI adoption, both in individual and enterprise contexts. Rapid AI ado...

The North American cloud contact center market is in a mature stage with a diverse set of suppliers; the enterprise market consists of a growing subset of suppliers. The Growth and Innovation leaders on the Frost Radar met key criteria, such as longevity of offerings in North America, consistent and increasing growth, strong go-to-market strategie...