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31 Aug 2020  |  Asia Pacific  |  Frost Radar
Frost Radar™: Asia-Pacific Customer Experience Outsourcing Services Market, 2020
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Customer experience (CX) continues to be recognized as a distinct business function and takes center stage in many business strategies. Contact centers play an important role in helping companies acquire and retain customers. Contact centers can be perceived as the face of an organization: a hub of customer service and engagement, and the focal poi...
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19 Apr 2019  |  Asia Pacific  |  Market Research
ASEAN Network-based Advanced Malware Analysis (NAMA) Solutions Market, Forecast to 2022
The Demand for Cloud-based Sandboxing Drives Overall Market Growth
ASEAN was the second fastest growing NAMA market in 2017. The increasing number of high-profile attacks and data breaches over the year across verticals, such as government entities, banking and finance, education, critical infrastructure, healthcare was the key driving force in 2017. The outbreak of Wannacry and Petya ransomware attacks in 2017 wh...
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20 May 2019  |  Asia Pacific  |  Market Research
ASEAN Managed Security Services Market, Forecast to 2022
Lack of In-house Cybersecurity Skills Drives MSS Adoption
Demand for MSS continued to quickly increase among ASEAN countries as the market grew significantly by 18.6%, on a YoY basis. Though investment in security measures for better security protection and risk management continued to increase, organizations in ASEAN faced growing challenges in security operations due to shortage of professionals and dom...
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01 Mar 2022  |  Europe  |  Market Research
European Clinical Laboratory Services Growth Opportunity
Customer Experience Driven by New B2B and B2C Business Models
Diagnostics is the backbone of the healthcare sector. According to a World Health Organization (WHO) study, although the segment accounts for less than 5% of hospital costs, its findings influence 60–70% of healthcare decision-making. Diagnostics helps to analyze medical conditions and guide patients toward the right medication, treatment, or surge...
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23 Jun 2022  |  North America  |  Market Research
Digital Trust and Safety Growth Opportunities
Content Moderation Strategies are Important Across all Online Customer Engagements
The explosion of the internet and mobile devices led to the emergence of online platforms that allow users to share content for others to view. Social media platforms make sharing content with global audiences easy, and react buttons, comments sections, and message boards enable users to interact and share their opinions, feedback, and criticisms. ...
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30 Aug 2022  |  Global  |  Market Research
Major Event Security Growth Opportunities
As People Return to Sporting Events, Concerts, and Conventions, Venue Managers Hope to Rebuild Budgets for Needed System Upgrades
Frost & Sullivan considers a major event to be a sporting event, concert or other form of entertainment, political gathering, or business conference or convention that attracts thousands of people to a single location designed for that purpose: a stadium or arena, convention center, or similar venue. Event organizers and venue managers are tasked w...
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08 Nov 2022  |  Global  |  Frost Radar
Frost Radar™: Cloud-native Application Protection Platforms, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
The global cloud-native application protection platform (CNAPP) market recorded revenue of $1,720.6 million in 2021, representing year-over-year growth of 48.8%. Frost & Sullivan projects that momentum to continue at a compound annual growth rate of 25.7% from 2021 to 2026, with revenue reaching $5,406.8 million in 2026 because of the increasing de...
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25 Jul 2018  |  North America  |  Market Research
Global X-ray Mammography Imaging Systems Market, Forecast to 2022
Evaluating Growth Patterns and Opportunities Across X-ray Mammography Sets
Over the last 20 years, hospitals and imaging centers in developed economies have adopted X-ray mammography equipment to screen and diagnose breast cancer. This has led to significant reduction in mortality and prompted emerging countries to invest in population-based, organized screening. Significant investments in mammography technology have pave...
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04 Sep 2018  |  North America  |  Market Research
US Enterprise Fraud Management Market Insight
Machine Learning and Artificial Intelligence to Keep Track of Internal and External Abuse
With increasing consumer preference for non-cash payments, banks, merchants, and retailers must ensure that they have the ability to support the emerging digital payments mechanisms in a secure manner. The acceleration of stolen identity data has further strengthened the need for enterprise fraud management (EFM) solutions that enable retailers and...
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11 Feb 2019  |  North America  |  Market Research
Global Laboratory Products Purchasing Trends, 2018–2019
An End-user Perspective on Laboratory Spending Reveals Modest 2019 Budget Increases Following Healthier 2018 Spending
Readers of one of Frost & Sullivan’s media partners were invited to participate in an online survey in September 2018 that centered around the state of their laboratories in 2018 and their expectations for 2019. Frost & Sullivan has conducted similar studies among the same targeted respondents since 2012. Where applicable, the study presents year-o...
$1,500.00