Search results for: 'keep 00'

Frost and Sullivan defines identity and access management as the process of managing authentication, access rights, privileges and administration of digital users. This research includes: Digital Certificates, Web Access Management, Provisioning management, Metadata and Virtual Directory

This strategic analysis is part of Frost & Sullivans continued coverage of the contact center marketplace. The study provides an insight into the traditional and speech-enabled interactive voice response (IVR) markets. This study primarily covers vendors that provide a DTMF-type IVR system at the basic level along with an option for speech-enabled...

This study covers market and technology trends and provides market sizing and forecasts for the World Outbound Dialing market. Among the types of outbound (telephony) contact methods are predictive, preview, power dialing. Contact centers are feverishly attempting to maximize their effectiveness to serve customers on inbound and permission-based, o...

This research addresses the World SSL VPN Products Market. Specifically included in this research are firms that provide products which reside at a network's perimeter, providing various levels of access to applications and data that resides inside the network by terminating SSL connections from authenticated users . This research will be limited ...

This research study looks at market trends, drivers, and restraints for the North American ACD systems market. It also provides market size, market share, forecasts and breakdown of the North American ACD systems market by size of contact center and vertical market. Vendor solution offerings and strategies are analyzed in a competitive framework an...

This research service provides an in-depth look at the smart card market at a global level, breaking down into four geographic regions, EMEA, APAC, North America and Latin America. All regions provide forecast figures, drivers and restraints.

This research service provides an indepth look at the smart card IC market at a global level, breaking down into four geographic regions, EMEA, Asia Pacific (APAC), North America and Latin America. North America and Latin America have been merged when providing forecast figures, but the drivers and restraints provided look at all regions. The base...

The research service provides an indepth analysis of the global smart card readers and chipsets market. It includes forecasts of the total smart card readers and chipsets market and analyzes the market across smart card PC-link readers and reader chipsets, globally and regionally. A geographic regional analysis is also included. The study highlight...

This research service provides a comprehensive overview of the Kenyan call centre market by presenting the size and expected growth rate of the call centre market, the structure of the call centre industry based on business models, vertical sectors and services provided and an overview of the business and regulatory environment. The status of the t...