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This Frost Radar™ on digital industrial platforms was conceived and built as the competitive benchmark analysis derived from Frost & Sullivan’s Global Digital Industrial Platforms Growth Opportunities study published in March 2022. This Frost Radar™ features what Frost & Sullivan considers to be the top 33 companies in the digital industrial pla...

This research benchmarks top participants in the global noise, vibration, and harshness (NVH) testing market. Of the more than 20 companies in this space, Frost & Sullivan identified 12 with commendable performance in the 7 key end-user segments (automotive, aerospace and defense [A&D], power generation, consumer electronics, construction, and indu...

After memory, programmable semiconductors are considered as the major revenue grabber in semiconductors. The key technologies under programmable semiconductors are graphical processing units (GPUs), field programmable gate arrays (FPGAs), microprocessing units (MPUs) and artificial intelligence accelerators (AI Accelerators) which are currently gar...

The COVID-19 pandemic outbreak has resulted in a global economic downturn, as countries imposed movement control orders and shut down businesses. Similar to most other markets worldwide, the demand for industrial robots is forecast to plummet in 2020. The high initial costs and lack of supportive infrastructure are likely to impede market growth in...

25 May 2021  |  North America  |  Frost Radar

Frost Radar™: North American Enterprise Cloud Contact Center Market, 2021

A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

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The global cloud contact center market generated $2.7 billion in 2019, recording 15.4% growth year-over-year from 2018. Revenue will increase at a 15.3% compound annual growth rate to reach $7.4 billion by 2026. Small and medium-sized contact centers have been steadily migrating to cloud-based technologies; the expansion of hybrid cloud offerings a...

The global oil-free compressor market generated revenue of approximately $2,948 million in 2018 and is expected to expand at a compound annual growth rate of 3.3% (2018–2023). The objective of this study is to identify and evaluate both current and future trends that influence the global oil-free compressor market. With 2018 as the base year, the ...

Vehicle leasing solves several challenges associated with an organization's mobility needs, such as vehicle funding, fleet maintenance, and residual risk. To keep focus on their core products and services, businesses have to outsource support activities related to mobility, ranging from fleet purchasing to remarketing. Without an expert team on the...

Vehicle leasing solves several challenges associated with an organization's mobility needs, such as vehicle funding, fleet maintenance, and residual risk. To focus on their core products and services, businesses have to outsource support activities related to mobility, ranging from fleet purchasing to remarketing. Without an expert team on the job,...

The Australian automotive aftermarket parts distribution is witnessing a steady growth; Australia has some of the leading Original Equipment Suppliers (OES) who are continuously on the lookout for establishing their mark in the region’s aftermarket space with mergers and acquisitions in the region. Frost & Sullivan explores Australian aftermarket s...