Search results for: 'Agentic AI in Service Automation Unlocking Efficiency and Personalization'

The global life sciences laboratory information management systems (LIMS) industry is forecast to grow from 2026 to 2031 at a CAGR of 8.5%, driven by the increasing need for laboratory automation, regulatory compliance, and cloud-based solutions. Leading players in the global life sciences LIMS market, including LabWare, Benchling, Clinisys, LabVan...

26 Feb 2026  |  Global  |  Market Research

Managed Security Services Sector, Global, 2023–2028

Increasing Cyber Threats, Operational Complexity, and Regulations Amid Continued Skills Shortages Are Driving Transformational Growth in MSS

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The managed security services (MSS) market is entering a structurally resilient phase of growth, driven by rising operational complexity, persistent cybersecurity skills shortages, escalating regulatory pressure, and accelerating convergence across security, networking, and cloud domains. No longer positioned as a stopgap for in-house staffing gaps...

The automation and control in emerging sectors in Southeast Asia and Australia New Zealand. Smart grids, alternate energy sources, and pharmaceuticals have been identified as emerging sectors in Southeast Asia and Australia New Zealand. Total automation and control market forecast by product is explained along with forecast assumptions. The end-use...

06 Jul 2020  |  Europe  |  Market Research

European Customer Experience Outsourcing Services Market, 2020

Integration of Advanced Technologies Transforms Customer Experience Outsourcing Services by Enhancing Efficiency and Effectiveness

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Key Issues Addressed

The customer experience (CX) outsourcing services market has undergone a significant shift in the last few years. The market in Europe is characterized by demand for specific languages, small regional sectors, different requirements unique to certain countries, and increasing demand for nearshoring. Evolution in the outsourcing industry has led to...

The infrastructure as a service (IaaS) and platform as a service (PaaS) market is experiencing rapid growth in Latin America. This Frost Radar identifies six market leaders: Amazon Web Services, Microsoft Azure, Huawei, Google Cloud Platform, IBM, and Oracle; offers insight into their best practices, differentiators, and areas of excellence; and p...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to Hyper-Distributed Edge Cloud, Edge AI Orchestration, Edge IoT, Real Time Analytics, Marketplace, Application Risk, 5G Data Management, AI Voice, Private Network PaaS, No-Code Workflow Automation, Vision AI, Digital Learning a...

In recent years, businesses have increasingly focused on employee engagement and brand loyalty, rather than customer experience (CX), as the primary drivers of success. However, in the next two years, improving CX has become the top priority again, followed closely by ensuring business continuity and optimizing operational efficiency and productivi...

As a result of a moderate investment climate, the automation market experienced steady growth in 2018. This research service provides key trends and predictions for the global automation industry in 2019, analyzing developments across end-user industries. The automation market is set for a paradigm shift due to digitalization in end-user industries...

The continued penetration of high-speed broadband services into advanced mobile devices, developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile services market. This tracker presents metrics for leading mobile operators...