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29 Mar 2017  |  Europe  |  Market Research
Growth Opportunities in the UK Facility Management Market
Market Transformation Driven by Convergence of FM with Workplace Change Management to Offer Business Productivity
The facility management (FM) market in the United Kingdom is going through a transformation driven by technology innovation, new business models, emerging value propositions, and creative new service offerings. The UK FM market is one of the most developed and mature in the world with a highly competitive international supply base. FM services ar...
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21 Nov 2025  |  Global  |  Frost Radar
Frost Radar™: Workforce Engagement Management, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Workforce engagement management (WEM) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WEM as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact ...
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28 Dec 2015  |  Asia Pacific  |  Market Research
Beijing Data Center Services Market Analysis
Massive Demand in Data Center Sector in China, Especially Beijing
This study evaluates Beijings data center services market from a holistic approach, including the following 5 key aspects: market potential, which discusses the market size and the growth momentum; market dynamics, which discusses the drivers and restraints of the markets; competitive landscape, which discusses the types of date center service pro...
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31 Jul 2023  |  Global  |  Technology Research
Healthcare Interoperability: Technology Innovation and Growth Opportunities
AI-based API Innovation is Improving Healthcare Data Management and Analysis.
Healthcare interoperability, the ability of different healthcare systems and applications to seamlessly exchange and use patient health data, is critical to advanced, precise, and personalized healthcare. Data interoperability is crucial to advanced, precise, and personalized healthcare; however, achieving interoperability has been a significant ch...
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27 Dec 2017  |  Latin America  |  Market Research
Data Center Services Market in Latin America, Forecast to 2022
Data Center Market Continues Strongly to Support the Digital Transformation Demand
The data center market remains warm due to the migration of on-premises infrastructure to service providers to ensure business continuity, lower operational costs, and increase physical and logical security. Despite the positive scenario, telecom operators still find it difficult to compete with the large data center and cloud service providers. Op...
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28 Jan 2026  |  Global  |  Megatrends
Disruptive Trends in AI Computing and Data Centers, 2025–2027
AI Infrastructure Unbundling, Emerging Business Models, and ESG Commitments Driving Future Growth Potential
Disruptive AI models are increasingly challenging traditional assumptions about “classic” cloud data centers. As training clusters scale up to thousands of accelerators and consume tens of megawatts of power, the conventional CPU-centric, air-cooled, monolithic server model is no longer sustainable. This research study explores the megatrend of AI ...
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20 May 2016  |  Latin America  |  Market Research
Latin American Data Communications Services Market
Value-added Services Stimulate Data Communications Market in Latin America
This Frost & Sullivan research service is an analysis of the Latin American data communications services market and provides market sizing and forecasts by both country and technology. It does this both in terms of lines and of revenues from 2015 to 2021 and in terms of market share figures. In this research, Frost & Sullivan's expert analysts thor...
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27 Dec 2017  |  Asia Pacific  |  Market Research
Malaysia Data Center Services Market, Forecast to 2023
Favorable Government Efforts in Developing Malaysia as a Data Center Hub Remain Key to Industry Growth
Hyperscale cloud service providers have been key in driving the demand for data center services in Malaysia, with more of these vendors identifying Malaysia as a country with rapid cloud adoption. For instance, earlier in May 2017, Alibaba Cloud announced its plans to open its first data center in Kuala Lumpur, increasing the company’s footprint to...
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22 Dec 2025  |  Global  |  Market Research
Customer Experience Management in Asia-Pacific, Forecast to 2030
AI-driven Technology Arbitrage Emerges as Key Lever for Value Creation for Outsourcers
This study provides forecasts for the Asia Pacific (APAC) customer experience (CX) management market from 2023 to 2030. CX has become a prominent competitive differentiator in the digital age as customers increasingly expect memorable experiences that make them feel valued and appreciated. Organizations that understand customer sentiment and future...
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03 Jul 2015  |  North America  |  Market Research
Trends in the Customer Experience Management Market
Organisations Wanting to be Truly Customer-centric Must Actively Manage the Customer Journey
Frost & Sullivan discusses the real benefits provided by customer experience management (CXM) solutions, illustrating the 9 hottest trends characterising the CXM space in 2015 and offering advice to end users and vendors on how to procure and promote CXM solutions. Vendors claiming to offer CXM solutions cluster into 1 of 5 groups depending on the ...
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