Growth Opportunities in the UK Facility Management Market

Market Transformation Driven by Convergence of FM with Workplace Change Management to Offer Business Productivity

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The facility management (FM) market in the United Kingdom is going through a transformation driven by technology innovation, new business models, emerging value propositions, and creative new service offerings. The UK FM market is one of the most developed and mature in the world with a highly competitive international supply base. FM services are commoditising and organic growth is hard to find so companies need to innovate if they are to keep growing and remain profitable. The industry will continue to move towards service integration and sophisticated advisory services focused on business productivity and M&A activity will continue apace.

This study takes a deep look at the growth opportunities in the UK FM market in the wake of these transformations. The study includes growth forecasts, comprehensive market metrics, competitive analysis, service trends, customer sector trends, and a mapping of the most attractive opportunities for growth to 2025.

The crucial questions answered by this strategic and dynamic study include:
•     Which are the fastest growing service delivery models?
•     How will the market evolve to 2025?
•     What with the competitive landscape look like by 2025?
•     Which are the fastest growing customer segments?
•     What types of services will see growth and which will be the most challenged by the maturation of the market?
•     How will suppliers react to the need for dynamic new value propositions?
•     What impact will technology and new business models have on the future of FM in the UK in the future?
•     What are the 5 most attractive growth opportunities for FM in the UK?

This study also looks at opportunities in adjacent and converging markets such as energy management, sustainability, and workplace change management. All of these will have a transforming effect on FM in the UK over the coming years. The pace of change in the market is faster than suppliers have ever seen and collaboration is key to avoid being left behind.

Table of Contents

1. Executive Summary
Key Findings and CEO 360 Degree Perspective
Key Transformations of FM in the UK
UK FM Market in Numbers
Associated Research and Multimedia on FM
2. Executive Dashboard
Purpose of this Experiential Study
5-Step Process to Transformational Growth
Strategic Imperatives for FM Suppliers
UK FM Market Dashboard
3. Growth Environment
Market Definitions
FM in the UK—Today’s Context
FM Service Provider Landscape
Drivers and Restraints
The UK FM Market Universe
Revenue Forecast—UK Facility Management Market
The UK FM Market by Customer Segment
The UK FM Market by Service Segment
Competition in the UK—Market Share Evolution
Competition in the UK—Service Strategies
M&A Activities in the UK
4. Visioning Scenarios
Transformation of the UK Market—The Need for Change
Drivers of Change in the UK
Barriers to Change in the UK
Benchmarking the UK against Other Markets
Macro to Micro Visioning
Trends/Factors Impacting the UK FM Market
Top Predictions for the UK FM Market
5. Growth Pipeline
Levers for Growth
Top 5 Growth Opportunities in the UK FM Market
Growth Opportunity 1—Workplace Optimisation and WCM
Growth Opportunity 2—Energy Management
Growth Opportunity 3—Data Analytics
Growth Opportunity 4—XaaS Business Models
Growth Opportunity 5—Self-Delivery of Services
6. Growth Opportunities Matrix
Identifying Your Company’s Growth Zone
Growth Opportunities 1-15: Vision and Strategy
Growth Opportunities Matrix
7. Growth Strategy and Implementation
Growth Strategies for Your Company
Prioritised Opportunities through Implementation
Legal Disclaimer
8. Appendix
Abbreviations and Acronyms Used


List of Figures & Charts

1. FM Market: Service Spheres, UK, 2016
2. FM Market: Service and Delivery Model Definitions, UK, 2016
3. FM Market: Key Market Drivers and Restraints, UK, 2017–2025
4. UK FM Market Universe: Market Size by Service Delivery, 2016
5. FM Market: Revenue by Customer Sector, UK , 2016
6. FM Market: Revenue by Service Segment, UK, 2016
7. FM Market: Key Drivers of Market Transformation, UK, 2017–2025
8. FM Market: Key Barriers to Market Transformation, UK, 2017–2025
9. FM Market: Impact of Top 5 Opportunities, UK, 2016–2025
10. FM Market: Top 5 Growth Opportunities, UK, 2016–2025

1. Total FM Market: Revenues by Service Delivery Model, UK, 2016 & 2025
2. FM Market: Dashboard of Key Measurements, UK, 2016
3. FM Market: Universe Revenue Split by Service Delivery, UK, 2016
4. FM Market: Revenue Forecast by Service Segment, UK, 2016–2025
5. FM Market: Percent Revenue by Customer Sector, UK, 2016
6. FM Market, Revenues by Service Segment, UK, 2016 & 2025
7. FM Market: Company Market Share Forecast of Top 5 Participants, UK, 2016 & 2025
8. FM Market: Percent of IFM Sales of total FM Sales by Competitor, UK, 2016
9. FM Market: Life Cycle Assessment and Country Benchmarking, Global, 2016




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