Search results for: 'ranging agent'

This study presents a comprehensive collection of Trend Opportunity Profiles that explore the future of work through a technological lens. It highlights the integration of advanced technologies into workplace culture and sheds light on some of the most forward-looking trends designed to address the evolving needs of modern organizations. These tren...

The mHealth enabled care market is growing at a rapid pace with over 0.15 million health apps in 2015 leading to an endless number of possibilities of smartphone usage for revolutionizing healthcare. From reading and analyzing a patient’s vital body data, medication adherence, and chronic disease management to early diagnosis of complex disorders w...

The total electric and hybrid vehicle market is in a formative stage in India, except for the two-wheeler market, which is gradually creating opportunities for OEMs. Intermittent support from the government, without the kind that allows OEMs to grow consistently, curbed the market growth in the past. This research for the industry under study was b...

Abstract * This edition of the Oil and Gas (O&G) Technology Opportunity Engines features information on hyperspectral leak detection, weight-on-bit enhancement technology, pipeline integrity platform, integrated anchoring solutions, protection system for subsea infrastructure, methane leak detection, and electric subsea robotics, among others.The O...

The global customer experience (CX) outsourcing services market is challenged by commoditization. Consequently, outsourcers are deploying advanced technology-enabled solutions and working with partners from across the ecosystem to differentiate in the fragmented marketplace. Over the years, the focus has shifted from cost and labor arbitrage to cus...

Businesses are increasingly required to provide responsive and adaptable customer service by answering questions, solving problems, and giving advice to customers in a conversational, human, and effective way. With the increase in the number of smartphones and other connected devices with cameras, and millennials becoming a significant consumer seg...

Sustainability has become an important company mandate and competitive differentiator, driven by demand from customers, investors, and employees. Increasingly, contact center (CC) suppliers are publishing environmental, societal, and governance (ESG) reports detailing internal progress on the United Nations' Sustainability Design Goals (SDGs) and p...

The overall research objective is to measure the current use and future decision making behavior toward contact center solutions in the following industries: Education, IT/Communications, Financial Services, Government, Healthcare, Manufacturing, Outsourcing, Retail & Consumer, and Travel & Hospitality. Technologies covered: • Interactive Voice ...

Artificial intelligence (AI) has been revolutionizing the technology-enabled drug discovery and development landscape. In clinical research, AI has been gaining traction across site selection, trial design and protocol optimization, and patient recruitment and management. Because data is the core discipline of drug development, electronic medical r...