Search results for: 'tech technology'

Coordinate measuring machines (CMMs) have changed the way dimensional measurements are made in manufacturing facilities. Their ability to cost-effectively provide accurate measurements and improve productivity has helped the market grow over the past decade. The increased penetration across different manufacturing verticals would have not been poss...

The global CX outsourcing services market is expected to expand throughout the forecast period due to the growing recognition of CX as a key competitive differentiator and compelling incentives for businesses to outsource their CX activities. The market is poised to experience moderate disruption due to the emergence of generative AI technology,...

The 2024 Global Connected Truck Telematics Outlook analyzes the dynamic telematics landscape characterized by innovation, regulation, and collaboration across key global regions. As the commercial vehicle telematics industry evolves, leveraging the full potential of fleet management technologies will be imperative for stakeholders to drive efficien...

05 Aug 2024  |  Global  |  Customer Research

Leveraging Advanced Communications and Collaboration Solutions to Improve Workflows in Government Organizations, 2024

Changes in Work Styles and the Need to Improve Services for Citizens Drive Adoption

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The role of government continues to evolve as the needs of citizens and organizations grow and change. The adoption of digital technologies is accelerating the pace of change, placing pressure on governments to rapidly adopt digital technologies to improve the delivery of services for users by creating user-centric communication and collaboration e...

The market for CX management is anticipated to grow during the forecast period, mainly due to the rising awareness that CX is a powerful tool for gaining a competitive edge and companies' growing desire to outsource their CX operations.The advent of generative AI (Gen AI) technology has the potential to upend this sector. This technology can signif...

After a strong performance in 2024, the global video conferencing devices market entered a period of moderated growth in 2025. Unit shipments increased by 3.3%, while revenue grew 5.8%, supported by higher average selling prices. The slowdown reflects growing market maturity, ongoing macroeconomic uncertainty, and shifting enterprise technology pri...

Detailed analysis of the World Voice Verificaition market. Includes market forecast, drivers, challenges, competitive analysis, market analysis, technology and market trends, market engineering awards, distribution channel analysis, and several other strategic analyses. Also analyzes in detail all geographic regions, vertical and application segmen...

This end-user survey shows current adoption statistics of technologies used in multi-channel contact centers. Investment plans in multi-channel contact technologies for the future are also indicated. The results are based on a web-based survey conducted by Frost & Sullivan.

The global mining industry is facing extremely significant challenges related to consumptionism and rising demands for mineral-based products. Declining richness and exhaustion of available commodities, climate change and intensification of environmental issues, as well as deepening water scarcity are only driving concerns. The new era of redefinin...