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The North American cloud contact center market is in a mature stage with a diverse set of suppliers; the enterprise market consists of a growing subset of suppliers. The Growth and Innovation leaders on the Frost Radar met key criteria, such as longevity of offerings in North America, consistent and increasing growth, strong go-to-market strategie...

The commercial vehicle industry in Europe is undergoing a transformation driven by the shift to zero-emission fuel technologies that focus on sustainability and affordability. Hydrogen fuel technology has emerged as a promising solution in long-haul, heavy-duty transportation. The demand for hydrogen trucks is expected to accelerate as European gov...

This Frost Radar™ analyzes the competitive landscape of the antibody-drug conjugate (ADC) contract development and manufacturing organization (CDMO) market. Companies provide the foundational manufacturing and development services for what has become one of the most dynamic and valuable therapeutic modalities in oncology. The success of the ADC rev...

This Frost Radar™ examining the Latin American customer experience (CX) management landscape includes outsourcing services delivered in each local market and those from Latin American locations to countries overseas. CX management, a business arrangement in which a company contracts an outside supplier to perform a service rather than accomplishing...

22 May 2026  |  Global  |  Frost Radar

Frost Radar™: Digital Identity, 2026

A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

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Digital identity is moving from isolated national ID programs to interconnected ecosystems including governments, enterprises, and platforms. Public sector investments in foundational IDs, biometrics, and trust frameworks now intersect with private sector demand for reusable, high-assurance identity in banking, telecom, travel, and digital services...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to Social Media Analytics And Engagement, Human Capital Management, Artificial Intelligence, Robotic Process Automation, Cloud Computing, Machine Learning, Analytics, and Generative AI.ITCC TOE’s mission is to investigate emerg...

This study presents an assessment of the global market for plastics in electrical and electronic equipment (EEE) in 2020 and evaluates future prospects. This analysis covers the demand for plastics in EEE by end use and plastic type. Market segmentation is broken down into 5 end-use types: consumer electronics, consumer appliances, wires and cab...

The construction industry is highly fragmented. It is focused on providing a wide range of professional services, including residential, non-residential, and engineering construction. While the industry typically tracks metrics related to construction activity, spend, growth, and competition, a significant challenge is to comprehend customer perspe...

10 Jul 2015  |  Asia Pacific  |  Market Research

APAC Contract Research Organisation (CRO) Market

An Analysis of Trends Transforming the CRO Industry

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The research service presents an overview and analysis of the Asia-Pacific (APAC) contract research organisation (CRO) market and provides revenue forecasts by phase and therapeutic type. It discusses the major issues and challenges, unmet needs, and emerging trends in the market and covers the complete life cycle of the CRO industry, from pre-cli...