Search results for: 'optimization research'

This strategic analysis is part of Frost & Sullivans continued coverage of the contact center marketplace. The study provides an insight into the traditional and speech-enabled interactive voice response (IVR) markets. This study primarily covers vendors that provide a DTMF-type IVR system at the basic level along with an option for speech-enabled...

This study covers market and technology trends and provides market sizing and forecasts for the World Outbound Dialing market. Among the types of outbound (telephony) contact methods are predictive, preview, power dialing. Contact centers are feverishly attempting to maximize their effectiveness to serve customers on inbound and permission-based, o...

This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. Contact center services provided by outsourcers include customer service, tech support / help-desk, sales, collections, and other BPO services. This study provides market size, revenue forecasts and breakdown of the market b...

This research service deals with the world market for EFT POS terminals. Detailed market trend analysis including drivers, and restraints are provided for each geographic region, i.e. North America, Latin America, EMEA and Asia Pacific. Expansive unit shipment and revenue forecasts analysis are presented for each of these geographic segments for t...

This research service covers the state of the North American contact center systems market. Market segments covered include inbound contact routing systems, IVR/voice portal systems, outbound dialer systems, quality monitoring systems, workforce management software, and contact center analytics. The study discusses the drivers and restraints for gr...

This research study looks at market trends, drivers, and restraints for the North American contact center outsourcing market. Contact center services provided by outsourcers include customer service, tech support/help-desk, sales, collections, and other BPO services. This study provides market size, revenue forecasts and breakdown of the market by ...

This research service covers the Global managed security service providers (MSSPs) market. It examines drivers and restraints for growth, pricing, distribution, demand, and geographical trends. Additionally, the study contains an in-depth analysis of the competitive situation, including vendors' market shares and profiles of the key vendors in the ...

The explosion of mobile devices has drastically changed how end users are accessing data and communicating today while quickly becoming alternative vectors for spreading malware or other malicious threats. This research service covers the global mobile endpoint security products market. It examines drivers and restraints for growth, pricing, distri...

This research service covers the global market for EFT POS terminals. Detailed market trend analysis including drivers, and restraints are provided for each geographic region, i.e. North America, Latin America, EMEA and Asia Pacific. Expansive unit shipment and revenue forecasts analysis are presented for each of these geographic segments for total...