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28 Sep 2022  |  North America  |  Market Research
Global Horizontal Business Process Management Services, Forecast to 2028
Organizations are Embracing Digital Technology Solutions to Optimize their Business Processes, Driving Value Creation and Enhancing Business Outcomes
The global business process management (BPM) services market declined in 2020, largely due to the challenges brought on by COVID-19. While client sectors were severely affected by the pandemic, the BPM services industry experienced significant growth in 2021 and is expected to continue to witness year-on-year growth between 2022 and 2028. This gro...
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07 Aug 2015  |  Global  |  Market Research
Services 2.0: The New Business Frontier for Profitability
Redefining Business Dynamics across the Global Ecosystem of Suppliers, Partners, and Customers
As part of the Internet of Industrial Things (IoIT) research portfolio from the industrial automation and process control practice, this study offers a detailed assessment of key opportunities for Services 2.0 in manufacturing from an application, technology, and market standpoint. Furthermore, the concept of managed services is set to transform th...
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22 Feb 2019  |  Global  |  Market Research
Global Solar Photovoltaic (PV) Services Market, Forecast to 2025
Solar Servicing Costs to Halve by 2025, Driven by Service Practice Innovation and Technology Cost Reductions
The global market for solar services is forecast to increase from $8.13 billion in 2017 to $14.48 billion by 2025, driven by an aging asset base, as well as new installations. Solar growth remains strong across most regions, although the market has declined in China, due to change in regulations, which will mean lower installations in 2018 than in ...
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07 Jun 2022  |  North America  |  Market Research
US Dedicated Internet Access Services Growth Opportunities
Demand for High-bandwidth Connectivity, as Part of Digital Transformation, Drives DIA Service Adoption
In this research service, Frost & Sullivan focuses on leading service providers that provide comprehensive DIA service offerings in the US market. Service providers are primarily analyzed on the basis of their DIA portfolios, including their presence in retail and wholesale segments. Over the years, service providers have strengthened their DIA of...
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30 Dec 2025  |  Asia Pacific  |  Frost Radar
Frost Radar™: Unified Communications as a Service in Asia-Pacific, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
The unified communications as a service (UCaaS) market in the Asia-Pacific (APAC) region is entering a pivotal phase as enterprises accelerate migration from legacy telephony to cloud calling. The region’s regulatory diversity, uneven digital maturity, and deeply entrenched telco ecosystems require UCaaS platform vendors to adopt multitrack strateg...
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08 Dec 2021  |  Global  |  Market Research
Global Facility Management Growth Opportunities
Post-pandemic Success Relies on Meeting Needs of the New Norm and Sustainability Goals
The global facility management (FM) market suffered a significant shock due to the COVID-19 pandemic. However, the market is bouncing back, with future growth focused on technology and sustainability. The industry is undergoing a major transformation, driven by technology innovation, new business models, emerging value propositions, competitive dis...
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20 May 2026  |  Global  |  Market Outlook
Growth Opportunities in Shared and Autonomous Mobility, Global, 2026
The Robotaxis and Demand-Responsive Transit Segments are Driving Transformative Growth
2025 was a year of mixed outcomes for the shared mobility ecosystem. Electrification saw a huge uptake in the bikesharing segment, especially in North America. While the penetration of electric vehicles (EVs) in ridehailing slowed down, demand response transit (DRT) picked up pace, with nearly 375 new services launched globally, spearheaded by expa...
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20 May 2024  |  Global  |  Frost Radar
Frost Radar™: Data Protection Services, 2024
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Data protection is a vital tool for enterprises to protect against rapidly evolving cyber threats (particularly ransomware attacks). Since its inception in 2014, the data protection industry has continued to evolve and grow each year. Merger and acquisition (M&A) trends remain robust as companies in adjacent spaces seek to acquire new capabilities ...
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28 Mar 2014  |  Latin America  |  Market Research
Analysis of the Brazilian Total Telecommunications Services Market
The Trend Toward Service Bundles and VAS to Intensify Competition
This study covers the state of the Brazilian total telecommunications markets, examining drivers and restraints for growth, technology, regulation, demand, and geographical trends. Following these, market growth for Brazil and market segments are forecasted. In addition, an in-depth analysis of the competitive situation including telecommunications...
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06 Dec 2023  |  North America  |  Tracker
Customer Experience Outsourcing Services in North America, Forecast to 2029
Generative AI Brings New Opportunities for Differentiation
During the forecast period (2023 to 2029), the North American (NA) customer experience (CX) outsourcing services market is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX activities. This market is poised...
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