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This study provides forecasts for the customer service (CX) outsourcing market in the Asia-Pacific for 2023 to 2028. Improving CX has been a consistent priority for organizations across the board for the last few years, with decision-makers realizing that providing a superior CX is a must for any company that wants to stay relevant. This is bringin...

Although India is one of the fastest growing mobile and broadband markets in the world, telcos in India face challenges on a number of fronts: an intensively competitive market with a large number of players, declining fixed-line revenues, increasing mobile customer churn brought about by mobile number portability, declining mobile revenue per user...

09 Feb 2022  |  Global  |  Market Research

Global Solar PV Services Growth Opportunities

Advanced Service Offerings and Upcoming Projects are Set to Fuel a Strong Growth Pipeline

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Climate change has spurred a flurry of investments in renewable sources and decarbonization efforts. Following the COP21, Paris (2016) which proposed renewable source targets to be achieved by 2030, more than 100 countries pledged to cut methane emissions by 30.0% from 2020 levels at the recent COP26; this is likely to have a direct impact on the e...

This research service presents an overview of the automotive maintenance and repair industry in the United States. Service channels will evolve from 2015 to 2021 as small repair shops close and are replaced by franchised chains and mass merchants. Overall growth will be driven by an increasing average vehicle age. However, shops capable of repairin...

In 2020, the Asia-Pacific BPM services market generated a revenue of $121.49 billion; it is forecast to reach $158.39 billion in 2027 at a CAGR of 3.9%. The region continues to be the preferred service delivery hub; India is the preferred IT and BPM services location and the Philippines is the preferred customer experience (CX) outsourcing location...

This study covers the state of the Brazilian total telecommunications markets, examining drivers and restraints for growth, technology, regulation, demand, and geographical trends. Following these, market growth for Brazil and market segments are forecasted. In addition, an in-depth analysis of the competitive situation including telecommunications...

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

17 Mar 2022  |  Global  |  Market Research

Global GNSS Downstream Services Growth Opportunities

Future Growth Potential of GNSS Downstream Service Providers due to PPP-RTK and PPP-AR

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This research service covers the Global Navigation Satellite System (GNSS) Downstream Services market across 17 application areas, such as precision agriculture, survey & mapping, construction, IoT, autonomous driving, autonomous-asset tracking, maritime, rail, airlines, airport, autonomous consumer utilities, consumer devices, UAS, mining, oil and...

28 Jul 2021  |  Global  |  Market Research

Global Automotive Location-based Services Growth Opportunities

Growth Strategies of Location-based Services for Public Sector to Improve Government-resident Interaction and Address Residents’ Changing Needs

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Cities are constantly expanding with a continuous increase in the number of residents, straining public sector agencies across the globe. Resident needs have increased making it increasingly difficult for public sector agencies to cater to these changing needs of public at large. In addition, global events, such as the pandemic, have further strain...