Search results for: 'value deep centers'

While most Asia-Pacific businesses are likely to explore contact center as a service (CCaaS) model, many of them with existing infrastructure would like to explore means to get better returns on their investment. In such cases, businesses are likely to adopt hybrid solutions as established systems vendors have already begun to offer more deployment...

While most Asia-Pacific businesses are likely to explore contact center as a service (CCaaS) model, many of them with existing infrastructure would like to explore means to get better returns on their investment. In such cases, businesses are likely to adopt hybrid solutions as established systems vendors have already begun to offer more deployment...

2020 was a disruptive year for the entire world and for the CX & CC landscape. The COVID-19 pandemic has pushed every contact center in the region to embrace the work-at-home-agent (WAHA) modality and move their employees out of their offices to their homes (65.3% of the outsourced agents in CALA were working remotely by the end of May 2020). Due t...

This research insight aims to provide an analysis of healthcare infrastructure and the procedural volume of using ultrasound, in the global market in 2018. Ultrasound machines are becoming lighter, more portable, and compact due to advances in a number of areas of technology (e.g., scan mode, image retrieval, and operation system) and especially b...

The smart and connected homes market is developing quickly and attracting a wide range of companies. Enabled by the Internet of Things (IoT), the journey towards smart and connected homes depends heavily on end user acceptance. This is a crucial factor for market participants to gain customer trust based on value propositions and suitable regional ...

05 Jul 2021  |  Latin America  |  Market Research

Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Government Sector

Enabling Key Government Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Citizen and Staff Journeys

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Frost & Sullivan has identified the government vertical as ripe for digital transformation and the adoption of modern communications and collaboration technologies to improve operational efficiencies and enhance citizen experiences. The COVID-19 pandemic, and the social distancing norms it necessitated, has impacted all public services, revealing ...

04 Apr 2018  |  North America  |  Market Research

Global Pumps Market in the Oil and Gas Industry, Forecast to 2024

Oil Price Recovery will Drive the Market in the Short Term and Digital Transformation will Disrupt the Market in the Long Term

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Key Issues Addressed

The oil price crash had sparked economic turmoil and shaken the entire oil and gas industry value chain. Pump manufacturers were severely impacted during the price rout. As the oil price is expected to range between $60 and $70 for the year, there is increased optimism in the market. This is expected to drive a large amount of activities, especiall...

12 Jun 2020  |  Global  |  Megatrends

2025 Vision: Future of Pumps in a Connected World

Innovative Business Models Centered Around Services are Expected to Unlock New Revenue Streams for the Pumps Industry

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This study forecasts the future of the pumps industry amidst the onset of a new wave of digitalization and the Industrial Internet of Things (IIoT). The changing market conditions influenced by demand-supply shock, oil price volatility, political tension, and shift in customer preferences are making pump manufacturers revisit their value propositio...

The automotive industry is increasingly electrified, and multiple tech companies are entering the sector, making it competitive and fragmented. This study provides a strategic overview of several new entrants in the automotive industry, with the intent of identifying and understanding the factors that contribute to their success. New entrants in th...