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28 Sep 2022  |  North America  |  Market Research
US & Europe Non-Hospital Imaging Service Providers Growth Opportunities, 2022
Innovative Business Models Lead the Shift from Hospitals to Non-hospital Outpatient Imaging Facilities
This study addresses the current shift from in-hospital settings to non-hospital or outpatient settings for medical imaging service providers in the US and EU. The focus is on X-ray, ultrasound, mammography, MRI, and imaging IT solutions delivered in outpatient settings, such as ambulatory surgery centers (ASCs), independent imaging diagnostic cent...
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23 Nov 2020  |  Asia Pacific  |  Market Research
Cloud Migration Fueling Hong Kong Contact Center Applications Market, Forecast to 2026
Demand for Personalisation and Multilingual Support to Drive Future Investments
The Hong Kong contact center applications market generated revenue growth of 4.7%, with market revenue of $16.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...
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11 Sep 2002  |  North America  |  Strategic Forecasting
U.S. Business Data Transport Services Market
This report forecasts the U.S. business data transport services markets for the period of 1998 through 2008. The technologies that are covered are SONET, ATM, Frame Relay and Internet Protocol. This report identifies market challenges, drivers, restraints, market demand, market and technology trends, and pricing trends. It also outlines the compet...
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30 Sep 2006  |  North America  |  Market Research
Multi-channel Contact Center End-User Survey
This end-user survey shows current adoption statistics of technologies used in multi-channel contact centers. Investment plans in multi-channel contact technologies for the future are also indicated. The results are based on a web-based survey conducted by Frost & Sullivan.
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07 Apr 2021  |  Global  |  Market Research
Conquering the Budget Struggle for Contact Center Transformation
Winning Projects to Improve CX
Frost & Sullivan Global Vice President Alpa Shah recently hosted a video webinar with an exceptional panel to discuss how customer experience (CX) is essential to every business. However, budgets and costs still get in the way. The panel included Richa Diwan, Director, Transformation Management Office, Blue Cross Blue Shield of North Carolina; Milo...
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12 Feb 2025  |  Global  |  Customer Research
Global Healthcare Cloud User Survey, Q3 2024
Artificial Intelligence Growth and the Shift to Cloud-native Applications and Edge Computing Drive the Digital Transformation
The story for 2024 is artificial intelligence (AI). Businesses across industries are scrambling to determine how they can leverage AI, particularly generative AI (GenAI), to meet their business goals. Public cloud providers are at the forefront of the effort to accelerate AI adoption among customers by developing foundational models and user-friend...
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24 Sep 2015  |  North America  |  Market Research
Big Data in Defence and Security
From the User's Perspective
As the hype continues around Big Data, its ambiguous nature continues to obscure the potential applications of the technology. Clarity is beginning to emerge within the A&D community about how Big Data can be leveraged for 'intelligence amplification' and companies are beginning to respond. This research aims to define these emerging applications a...
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07 Aug 2012  |  North America  |  Market Research
U.S. Hospital Health Data Analytics Market
Growing EHR Adoption Fuels A New Era in Analytics
This study examines the key trends and issues affecting the U.S. hospital health data analytics market, including a review of industry challenges and market drivers and restraints through 2016. It also analyzes the impact of recent legislative mandates on the implementation and usage of information technology, including data analytics, in U.S. hos...
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04 Jul 2023  |  Global  |  Market Research
Global UPS Market
Data Centres and Emerging Markets Offer High Growth Opportunities
Though the global uninterruptible power supply (UPS) industry is mature, it continues to offer considerable growth opportunities in different market segments, such as technology, end-user vertical, power range, and geography. This Frost & Sullivan study provides in-depth insight into the total UPS market and various high-growth segments. The indust...
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17 Mar 2020  |  Asia Pacific  |  Market Research
Australian Contact Center Outsourcing Services Market, Forecast to 2025
Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market
Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...
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