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As part of Frost & Sullivan's Market Service coverage of global VoIP Equipment markets, this deliverable provides a quarterly update on current shipment levels and key trends. Primary focus is global VOIP gateway port shipments for the quarter, segmented by region and end user market segments. Coverage also includes analysis and a forecast for IP p...

This Research Service describes the commercial satellite telecommunications market. It measures and forecasts transponder supply and demand in Latin America. The market examined herein is the 'capacity' market, meaning the market for leasing of geostationary (GEO) satellite transponders to parties that will use this capacity for a number of satelli...

This strategic analysis is part of Frost & Sullivans continued coverage of the North American enterprise voice and unified messaging marketplace. This research specifically focuses on customer premise equipment (CPE) unified messaging and voice messaging solutions. Within this analysis, Frost & Sullivan has identified challenges, drivers and restr...

This Research Service describes the commercial satellite telecommunications market in the Europe, Middle East and Africa region. It measures and forecasts transponder supply and demand in that region. The market examined herein is the 'capacity' market, meaning the market for leasing of geostationary (GEO) satellite transponders to parties that wil...

Non-linear editing (NLE) is a fairly mature market globally. The democratization of video, the proliferation of video-enabled consumer devices, higher-resolution cameras, and the increasing affordability of NLE solutions have resulted in a new wave of market growth. This research service analyzes the NLE market with a focus on the broadcast, post-p...

The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, the Australian contact ...

The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, Hong Kong’s contact cen...

The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, the Indian contact cent...

The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, the Indonesian contact ...