Search results for: 'know based'

This Frost Radar™ examines the Australian customer experience (CX) management services landscape, which is a subset of the broader business process outsourcing/management industry. In a CX management arrangement, a company contracts an outside supplier to run customer service work instead of doing it in-house. The work ranges from handling simple c...

Providing a positive customer experience is still the number one driver for communications SPs. There are a number of test equipment vendors that have increased their focus on providing solutions that focus on evaluating the user experience of devices and services. 5G, LTE, and LTE Advanced are expected to drive the demand for wireless test equipme...

10 Jun 2016  |  North America  |  Market Research

2015 North American Category Management Report—Brake Rotors, Drums, and Calipers

Retailers have Gained Significant Market Share over 2 Years

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This category management report examines the North American brake components aftermarket for passenger cars and light trucks. It delves into aftermarket demand for brake rotors, drums, and brake calipers as vehicles in operation in the United States and Canada age and replacement parts are needed. It analyzes unit shipments and revenue forecasts, p...

This research service focuses on the global premium high performance car market. It specifically focuses on advanced powertrain, chassis, suspension, braking, and the various specifications achieved by their implementation. The study provides key market breakdowns, trends, strategies, and challenges impacting the global market. It also provides an ...

12 Jul 2016  |  Asia Pacific  |  Market Research

Analysis of the APAC Health Information Exchange Market

 

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This research service analyzes the health information exchange (HIE) market in Asia-Pacific. Driven primarily by governments, the region is embarking on the next phase of healthcare IT transformation, investing in decentralizing patient information by enabling data exchange among established electronic medical record (EMR) and electronic health rec...

With new investment objectives, product segments, deployment models, business models, end-user bases, and stakeholder groups coming on board, the imaging informatics technology stack is continually expanding, both laterally and vertically. This research service is designed to provide an in-depth view into each one of the 4 product categories compri...

This study provides an overview of the engine oil aftermarket in Indonesia. It covers both passenger vehicle and light commercial vehicle (pick-up) segments. Three main engine oils have been selected; they are fully synthetic, semisynthetic and mineral oil. This study discusses sales and market structure in Indonesia, outlining the consumption volu...

22 Aug 2016  |  North America  |  Market Research

Automotive Industry IT Spending—CIO Focus, Trends, and Highest Growth Areas

By 2020, IT Spending by Automotive Companies to Reach $80.05 Billion

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Growing digitization, connectivity, cloud computing, dynamic customer preferences, Internet of Things (IoT), cybersecurity, and increasing automation are the key trends driving the automotive industry to invest in IT. Automotive OEMs, Tier I suppliers, and automotive ecosystem participants invest in key focus areas including Industry 4.0, digital r...

16 Aug 2016  |  North America  |  Market Research

Global Pharmaceutical Contract Manufacturing Organization (CMO) Market

Emerging Business Models Drive Transformation

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The key objective of this research is to provide in-depth knowledge of the major global pharmaceutical CMO market segments—active pharmaceutical ingredients (APIs) and intermediates; and finished dose formulations (FDFs), further segmented by solid, liquid and semi-solid, and injectable doses—and to understand the value chain from clinical to comme...