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30 Sep 2015  |  North America  |  Market Research

Managed Security Services in North America

Attention Moves from the Perimeter to the Endpoint and the Network

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This report provides an analysis of the market for the North American managed security services market. These network security services include some degree of proactive monitoring of the customer’s security environment, and may encompass protection against denial of service attacks, email viruses/worms, spam, and other various cyber maladies. This ...

Bitcoin is the first successful digital currency. Its success lies in its ability to create consensus for a transaction database, a blockchain, between a large number of independent sources, or nodes. Bitcoin has a number of unique and powerful properties. Envisioned by Satoshi Nakamoto, Bitcoin’s consensus allows transaction between mutually unkno...

We spend a significant amount of time commuting each day as we go about our daily lives; time that we would rather spend doing other things. With the advent of ubiqiutous connectivity, we are now able to do just that using our smart devices within our cars; activities like watching a streaming video clip on-the-go or reading our emails. The connect...

The main objective of this research service was to investigate the current use and future adaptation of cloud contact center solutions in European contact centers. One-third of the respondents outsource some customer care activities. The United Kingdom has the highest proportion of companies that outsource, while Benelux has the least. Outsourcing ...

Digital risk protection (DRP) is a set of cybersecurity procedures that consists of four strategic pillars: mapping out the digital attack surface area, monitoring the threat landscape, mitigating scam and phishing attacks, and managing a comprehensive risk strategy to protect an organization’s external-facing digital assets beyond its network peri...

This edition of the Cyber Security Technology Opportunity Engine (TOE) captures developments related to Innovations in AI-Enabled Data Security, Attack Surface Management, Threat Detection and Response, AI Security, Cloud Security, Identity and Access Management (IAM), Mobile Security, Anti-Phishing Platform, Endpoint Security, Email Security, and ...

05 Jun 2024  |  Global  |  Market Research

Growth Opportunities in Digital Forensics in Law Enforcement, 2024 2030

Digital Capabilities for Investigation and Analysis in Open-Source Devices Enable Public Safety

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Digital forensics involves recognizing, obtaining, handling, scrutinizing, and documenting electronic information. Many illicit activities leave some type of digital evidence, which exists in many forms: documents, emails, photos, videos, text messages, social media, GPS data, internet browsing history, and other types of metadata. Investigators ca...

Businesses receive massive amounts of customer feedback every day through eCommerce platforms, customer support calls, emails, social media platforms, bots, and chats. Voice of customer (VoC) refers to the practice of collecting, analyzing, and distributing customer feedback to improve a product, solution, or service. With accurate VoC data analyti...

In a customer survey of 1,210 IT and telecom decision-makers around the world and across verticals (with 58% of respondents in a senior management position), improving customer experience is ranked as the top business objective in 2022, followed closely by improving brand equity. Companies recognize that maintaining brand loyalty becomes increasing...