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Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, access to skilled talent, and a blend of locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutions...

This research service analyzes the intelligent automation (IA) market in Asia-Pacific (APAC). It presents an overview on how artificial intelligence (AI) and robotic process automation (RPA) are gaining significance across key countries in the region, their applications, and some of the drivers and restraints in using these technologies. This stu...

10 Mar 2017  |  Asia Pacific  |  Market Research

Asia-Pacific Cloud Computing Services Market Analysis, Forecast to 2022

Strong Uptake of Managed Cloud Services Bundled with Value-added Offerings Unlocks Growth Opportunities for Service Providers

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The demand for managed cloud and professional services has been increasing, especially in countries with a mature cloud landscape such as Japan. This arises due to complex Big Data and workloads such as enterprise resource planning (ERP) being increasingly migrated to cloud platforms. The expansion of open source technologies, as well as advances i...

20 Dec 2020  |  Asia Pacific  |  Market Research

Competitive Intensity Transforming Thailand’s Off-highway Vehicle Market, 2020

Growth Opportunities Driven by Surge in Mega Projects and Increase in the Competitive Landscape

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This study analyzes the off-highway vehicle market in Thailand, focusing on the construction and mining equipment (earthmoving equipment) and agriculture equipment segments. It presents the current scenario in the off-highway vehicle market in Thailand and provides analysis and forecast to 2025. In 2019, Thailands off-highway vehicle equipment ma...

The facilities management (FM) landscape in Malaysia is developing, yet highly competitive. High outsourcing rates and maturing end-user sectors continue to position Malaysia as an attractive market for service providers. The domestic market is led by several established service providers, with minimal change in market share from 2016 to 2017. Desp...

China’s passenger vehicle navigation on autopilot (NOA) market is entering a phase of accelerated commercialization, scaling from 2.4 million units in 2025 to 15.0 million by 2032, reflecting a strong 29.8% CAGR. This surge marks a decisive transition from early-adopter experimentation to mass-market deployment, fueled by factory-fitted hardware st...

The Singaporean FM market is well developed with a comprehensive regulatory framework in place to drive the market. The strong outsourcing culture across the country, together with a conducive business environment, encourages both local and foreign service providers to establish their footprint in the country. The mature FM market in Singapore expe...

The Southeast Asian building automation system (BAS) market is in its growth stage and presents a mixed bag of opportunities, which is marked by a high degree of regional variance with respect to market development and thus demand. This diversity necessitates customized solutions depending on the requirement of both the region and end user. The rap...

The payments industry is now lucrative for start-ups to tap into new niche market segments and promote financial inclusion in groups with limited access to credit services from banks. The buy now, pay later (BNPL) solution has emerged as an alternative credit payment for consumers, enabling them to make purchases without paying the total amount upf...