Search results for: 'telecommunication market'

07 May 2021  |  Asia Pacific  |  Market Research

Customer Experience Management Study—Malaysian Telecommunications Sector 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Customer experience is the accumulation of a customer's experiences throughout his/her journey with a supplier across functions, products, services, and touchpoints. In this study, Frost & Sullivan examines customer experience in the telecommunications sector in Malaysia, with a focus on the critical factors that influence customer behavior through...

17 Feb 2021  |    |  Market Research

Mega Trends Transforming the Internet-of-Things Market in Asia-Pacific

Growth Strategies for Telecommunications Providers' Beyond-connectivity Offerings Creating Growth Opportunities

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The Asia-Pacific Internet-of-Things (IoT) market is expected to grow at a compounded annual growth rate of 25.8% between 2019 and 2026 to reach $436.77 billion by the end of the forecast period. The study sizes spending across the entire IoT value chain, comprising modules and sensing, connectivity, enablement platforms, system integration, and app...

This report takes a look at the wholesale telecommunications expenditures by wireless providers. Market drivers, restraints, challenges, and strategic recommendations are offered in the report. Furthermore, expenditures by wireless providers are provided in this report, along with market forecasts through 2009.

09 Sep 2016  |  Latin America  |  Market Research

Brazilian Total Telecommunications Services Market and the Impact of Mega Trends

Moderate Growth Fueled by Pay TV, Fixed and Mobile Broadband, and VAS

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This research service provides an analysis of Brazil’s total telecommunications services market. The technologies explored are fixed telephony, mobile, fixed broadband, data communications, and pay TV for the residential, small and medium business (SMB), and corporate segments. Detailed market share analysis of each service in each segment is provi...

The growing OTT market represents both a threat and an opportunity for telecommunications operators globally. The key drivers in the OTT market includes, the growing availability of high-speed connections, the increasing penetration of smart devices, and the consumer drive for the adoption of technology and services. The major OTT providers are tr...

In this Customer Experience Management study for Australia's Telecommunications sector, Frost & Sullivan examines the experiences deliveries provided by telecommunications companies to its customers. This study looks at the critical factors that influence customer behavior throughout the three phases (pre-purchase, purchase and post-purchase) of th...

In this report, Frost & Sullivan examines the strategic position of telecommunication service providers (TSPs) in using artificial intelligence (AI) and the Internet of Things (IoT) to offer enterprises Artificial Intelligence of Things (AIoT) solutions. TSPs play a vital role in deploying enterprise AIoT solutions amid the increasing deployment of...

By 2027, 82.2% of major mobile operators in Asia-Pacific (APAC) will remain as telcos, with 25% likely to exit or become MVNOs. Only 17.8% of major mobile operators in APAC will become Techcos (technology companies). Being passive and dependent on vendors for innovation has made the industry weak in driving innovation, leveraging technology, and th...

The study provides detailed information regarding key regulations framework shaping the telecommunications sector in South Africa. The study discusses the regulatory framework that looks into the radio spectrum, digital migration, and price regulation into detail. Furthermore, an overview of technology evolution and competitive landscape are also p...