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26 Feb 2020  |  North America  |  Market Research
UCC Industry Trends to Watch, 2020
The Foundation is Set for Rapid Advancement
Frost & Sullivan’s 2020 UCC Industry Trends to Watch report delivers an over-arching perspective of technologies and business models, rather than specific applications or providers, that will be most influential in terms of development direction and evolving value propositions in the unified communications and collaboration (UCC) market. The indu...
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25 Mar 2022  |  North America  |  Customer Research
2022 UCC Industry Predictions
Transition to the Next Normal Requires Business Agility and Employees Equipped for Success
Affects of the pandemic, particularly widespread remote work and work from home practices, will have lasting impact on how people work and the communications and collaboration tools they use. The year 2022 promises to be a year of transition as COVID-19 infection rates decline globally and as end user organizations of all sizes, industries and regi...
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01 Feb 2023  |  North America  |  Market Research
North American Workwear and Uniforms Market, 2023–2027
Innovations, eCommerce, Sustainable Fabrics, and Fashion Trends to Drive Future Growth
The North American workwear and uniforms market generated revenue of $10,559.5 million in 2022. Demand was driven by resurgent growth in employment after a drop-off during the early months of the COVID-19 pandemic and an inclination toward maintaining a professional look at the workplace. General workwear accounted for the largest market share, ...
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30 Apr 2019  |  North America  |  Market Research
North American Enterprise BYOD Solutions Market, 2019
Customer Demands, Market Leaders and Growth Opportunities
This study examines the North American Enterprise BYOD solutions market. Key wireless carrier providers are profiled. Trends and issues, drivers and challenges, the competitive landscape, and potential growth opportunities are defined and discussed. Relevant results from the 2018 Frost & Sullivan Mobile Business Solutions Survey of U.S. and Canadia...
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28 Jan 2019  |  North America  |  Market Research
North American Workforce Engagement Management (WEM) Market View for Customer Care, 2019
Going Beyond Salaries and Surveys to Improve Cross Organizational Business Outcomes
The rapid pace of technological change has had far reaching impact across business; ushering in the age of digital transformation. Machine learning (ML), natural language processing (NLP), artificial intelligence (AI), mobility, and cloud computing are a few examples of maturing technologies that are impacting this transformational movement. This t...
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27 Dec 2011  |  North America  |  Market Research
North American Fall Protection Equipment Market
Fall protection industry potential in North America is growing faster than the GDP
This study analyses the North American (The United States and Canada) fall protection equipment market for the period 2010 to 2017. The segmentation that is used in the research is as follows: soft goods equipment, hard goods equipment, rescue equipment, access equipment, systems, services and training. It identifies and describes key market driver...
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30 Dec 2015  |  North America  |  Market Research
Analysis of the US Government Commercial Satellite Market
Government Spending Remains Strong Despite Decreased Military Activity
Although the United States is spending less on military activities, spending on satellite communications continues to increase at a steady rate. This is due to the continued need to retain communications, operate UAVs, and monitor locations on a global level. Additionally, the US government continues to use more satellite bandwidth within North Ame...
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09 Dec 2019  |  North America  |  Market Research
Top Takeaways from the 15th Anniversary Customer Contact West
A Frost & Sullivan Executive MindXchange
The 15th Anniversary Customer Contact West: A Frost & Sullivan Executive MindXchange in Huntington Beach was a meeting of innovative, enthusiastic, collaborative, and analytical minds. This year, the main challenges discussed by contact center leaders were: · Improving employee engagement and retention · Finding the right balance between ex...
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31 Aug 2016  |  North America  |  Market Research
Augmented and Virtual Reality Applications in Healthcare
Novel Platforms Enable Innovative Healthcare Applications and Business Models
The Augmented Reality (AR) market, although in its early stages, has been growing rapidly since the last two years. The next 5 years will produce diverse AR content from varied fields and industries and affordable solutions for consumers. AR enterprise applications and subsequent subscription models will boost revenue for start-up companies in this...
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29 Jun 2022  |  North America  |  Customer Research
Digital CX Investments Driven by the Quadruple Aim in Healthcare, Global, 2022
Employee Experience (EX) Becomes a Top Business Priority
The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and confidentiality. Contact centers were busy far beyond capacity, driving organizations of all sizes to accelerate investments in s...
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