Search results for: 'Colocation Data Center Service Trends'

This Frost Radar plots 14 Growth and Innovation leaders in the content security and anti-piracy services industry that offer services primarily oriented to a media and entertainment customer base and prioritizing video content. The Frost Radar is a robust analytical tool that benchmarks companies' innovation focus and growth performance in an...

As the customer contact landscape continues to be disrupted, the CX team at Frost & Sullivan has seen three noteworthy topics come across our desks repeatedly over the course of 2018, each of which resulted in detailed white-papers. These are by no means the only technology-related topics of importance as far as the CX goes, but it’s noteworthy how...

25 Jun 2015  |  North America  |  Market Research

Major Trends and Attractions in the Global Aged Care Market

Current Trends and Future Demands for Stakeholders

Infographics

×

The world is moving from "sick care" to "healthcare" and this trend has the made aged care market one of the most challenging and attractive markets in 2015. This market not only requires service providers who can run short-term and long-term care homes but also offers integrated opportunities for medical technologists like ICT and robotics compani...

This study examines the trends in the Latin American and the Caribbean (CALA) customer experience outsourcing (CX Outsourcing) services market and forecasts the market size in Colombia and Peru in particular. The report provides extensive coverage of services delivered in each local market and those provided from the CALA countries to others overse...

5G, the successor to 4G, offers higher speeds, greater bandwidth, lower latency, and the ability to support multiple simultaneous connections. It also enables platform digitalization and extends device battery life. Its expanded capabilities are driving new service development and technology monetization.The industry is at a critical juncture, with...

The European contact center as a service (CCaaS) market is enjoying significant attention, although it remains in a growth stage. The market comprises more than 150 vendors of varying size that offer solutions to companies and organization across a broad range of verticals, with financial services, healthcare, public sector, utilities, retail, educ...

Frost & Sullivan's annual survey of contact center solution decision-makers revealed that employee engagement is a top priority for contact center organizations in 2023. Organizations with more employee engagement initiatives benefit from higher employee satisfaction (eNPS) levels and lower attrition. Those with more solutions that support employee...

In the future, 81% of the UK population will be living in urban areas. There will be 200 million connected devices, and 1 in 4 British citizens will shop online, representing the highest per capita number in the world. In addition, people over the age of 65 will represent 20% of the population and constitute one of the largest consumer groups with ...

A number of software companies established their fulfillment centers in India in the early 2000s in search of low-cost, high-productivity hubs. The early success of jobs outsourced to India and a rapidly evolving education infrastructure led to further investments in Indian global capability centers (GCCs). As companies ramped up their investments ...