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As the security solutions market shifted to digital intelligence technologies and away from hardware-dominant solutions, companies started using these capabilities to improve the customer experience for better encounters inside the stores, predetermine how to act inside them, and increase sales. The ‘customer journey’ concept has been evolving duri...

15 Jun 2022  |  Global  |  Market Research

Global Airline Lounge Growth Opportunities

Competitive Intensity and Service Quality Driving Airline Lounge Innovations and Offerings

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This research service investigates the trends in airline-branded lounge services as airlines begin to recover from the pandemic-induced shutdowns and travel restrictions. The report explores airline-branded lounge features and services that can determine passenger loyalty to the airline and discusses the factors driving and restraining the growth o...

Automotive coatings are fundamental to protecting vehicles from harsh environmental elements and enhancing their longevity and maintenance; however, coatings are now playing a significant role in enhancing vehicles’ aesthetic appeal. In the last few years, demand for automotive coatings has risen. To strengthen their core offerings, automotive c...

The COVID-19 pandemic marked a major global change, revolutionizing manufacturing. Political tensions, such as the US-China conflict and the Russo-Ukrainian war; economic uncertainties, such as high inflation rates and de-dollarization initiatives; and continuous supply chain disruptions force manufacturers to invest in technology to secure reliabl...

In the midst of a dynamic labor market and a talent shortage, recruiters around the world face the challenge of making quality hires quickly. A wide range of point solutions and end-to-end hiring and matching platforms serve recruiters and hiring managers. This Frost Radar™ takes a close look at the hiring platforms competitive landscape and key pl...

The Frost Radar™ on industrial robotics identifies and plots key robotics vendors across two parameters: Innovation and Growth. Frost & Sullivan estimates close to 3.3 million robots are in use globally. Although the COVID-19 pandemic led to a decline in industrial robot installations in 2020, this market bounced back in 2021, with more than 515,00...

This research study delves into digital building lifecycle management with a top-level analysis of near-future trends that will influence and drive its growth in 2024. Digital construction management is undergoing a multifaceted technological evolution and is expected to exhibit accelerated growth in 2024. Emerging innovators challenge established ...

The contact center industry benefitted greatly from COVID-19 pandemic market dynamics, which shifted millions of agents to work-at-home (WAH) models and accelerated cloud contact center-as-a-service (CCaaS) adoption. In 2021 and 2022, investments soared, and 2023 is the aftermath of that shift. Greater macroeconomic factors loom large over this...

VoE is the voice of the employee that is collected and analyzed systematically using a VoE analytics tool. Businesses use VoE tools to collect employee ideas, grievances, suggestions, and requirements about the workplace to measure employee experience (EX) and engagement. VoE data and insights are used to boost EX to increase employee retention, en...