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15 May 2024  |  Global  |  Customer Research
Growth Opportunities in CX Transformation 2024 to 2025
Customer Perspectives
The CX industry is in a disruptive state as IT decision-makers and customer contact leaders struggle with prioritizing and procuring budgets and persuading executives to align CX and corporate goals. There is a fear of failure in these uncertain times, making organizations less agile than in previous years. Trust, ease of use, and reliability are t...
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25 May 2020  |  South Asia, Middle East & North Africa  |  Market Outlook
Indian Managed Security Services (MSS) Industry Outlook, 2020
While COVID-19 Would Dampen the Growth of Managed Security Services in India in 2020, in the Longer Run, MSS is Expected to Grow a
Currently, most enterprises are undergoing a phase of digital transformation. Investments in emerging technologies have increased substantially, helping companies to bring in operational efficiency and address the growing customer demands. While each of these technologies has brought in a competitive edge among businesses, the concern around digita...
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09 Aug 2023  |  Global  |  Customer Research
CX Growth Opportunities in Travel & Hospitality: Global, 2023—A Customer Perspective
Pent-Up Demand Compels Businesses to Invest in AI and Automation
The Travel and hospitality (T&H) industry was one of the hardest hit by the COVID-19 pandemic starting in 2020. Strict shelter-at-home regulations and travel restrictions created havoc for customer experience (CX) organizations globally, generating loads of new and perpetually changing information that T&H agents needed to have at their fingertips....
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28 Jul 2020  |  North America  |  Market Research
National eHealth Initiatives Advancing Global Precision Medicine Market, 2018–2025
Taiwan, Estonia, and Finland Emerging as Key Markets Fueling Growth Opportunities in Precision Medicine Informatics
Precision medicine is transitioning toward wider acceptance, due to mounting payer pressures and regulatory changes that are shifting pharma businesses from prescriptive to more predictive and personalized models. Emergence of value-based reimbursement models and healthcare consumerism trends are helping move the treatment model from ‘one-size-fits...
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31 Dec 2019  |  Global  |  Market Research
Strategic Analysis of Global Shared Mobility Value Chain, Forecast to 2030
Disruptive Technologies, OEM and Operator Partnerships, and Investments will Drive the Mobility Value Chain in the Future
The study aims to analyse and forecast the global mobility value chain and technology trends for 2018. Shared mobility companies depend heavily on aftermarket service providers for procuring fleet, conducting maintenance and repairs, and deploying technology for smooth operations. Shared mobility partnerships are increasing the presence of the valu...
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07 Feb 2020  |  Europe  |  Market Research
Strategic Analysis of European New Mobility Value Chain, Forecast to 2030
Future of European Mobility Value Chain will be Driven by New Technologies, Increasing Partnerships, and Investments
This study aims to analyse and forecast the European mobility value chain and technology trends for 2018. Shared mobility companies depend heavily on the aftermarket service providers for procuring fleet, maintenance and repairs, and technology for smooth operations. Shared mobility partnerships are increasing the presence of the value chain across...
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01 Feb 2021  |  Global  |  Market Research
Circular Economy and Growing Scarcity of Materials with Intrinsic Value to Transform the Global WEEE Recycling Market
Proliferation of Extended Producer Responsibility (EPR) and Related Information Technology Asset Disposal (ITAD) Strategies to Drive Growth Opportunities
Sustainable living, green environment, zero waste goals, zero carbon emissions, and circular economy are gradually becoming key themes in the agendas of governments and private organizations the world over. As economies progressed with rapid industrialization, globalization, technological innovations, better standards of living and improved consume...
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07 Nov 2019  |  Global  |  Market Research
Growth Opportunities in the Global Flavoured and Functional Water Hydration Market, Forecast to 2025
Increased Focus on Wellness and Wellbeing Among Health-conscious Millennials has Led to a Significant Increase in the Consumption of Flavoured and Functional Drinks
The global flavoured and functional water hydration market was worth $44.28 billion in 2018 and is expected to grow at a CAGR of 8.4% from 2018 to 2025. It is forecast to reach $77.72 billion by 2025. Rising health awareness, the regional tastes of consumers, and substantial lifestyle changes in developing and developed nations are providing the pl...
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14 Feb 2020  |    |  Megatrends
The Top Trends for 2020
Disruptive Technologies Go Mainstream
This report looks at global trends set to make an impact in 2020. Every year Frost & Sullivan's Visionary Innovation Team of futurists, consultants, and analysts scans the short-term horizon and looks across industries to identify areas of disruption in the new year. Along with the top trends, the study also analyzes key growth opportunities with t...
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09 Feb 2021  |  Latin America  |  Frost Radar
Frost Radar™: Cloud Meetings and Team Collaboration Services Market, 2020
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan’s global team of analysts and consultants continuously research a wide range of industries across the globe. The primary and secondary analysis spans the entire value chain, identifying organizations that consistently develop new growth strategies based on a visionary understanding of the future and a proven ability to effectively ...
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